What are the responsibilities and job description for the Veterans Services Community Outreach Specialist position at County of Kent?
Job Responsibilities
*Please note - the pay range listed is reflective of our 2025 pay scale*
The Veterans Services Community Outreach Specialist will develop strategies and lead initiatives to increase awareness of the Veterans Services Department, including relationship-building with veteran organizations and other providers of services to veterans, collaboration with department staff and community partners, and providing communications and public relations support for the department.
In addition, the successful candidate will:
- Coordinate, plan and implement public outreach initiatives to promote Kent County Veterans Services to other service agencies, community organizations, nursing homes, veteran facilities, Veterans families and the general public.
- Serve as the department liaison to the County Administration Communications team and local media, preparing internal and external communications for the Administration Communications team to distribute countywide, including social media and website content.
- Receive and respond to requests for information about the department from the media, community organizations, professional groups, business organizations and the general public.
- Attend veteran member organization meetings (e.g., VFW, American Legion) nursing home and senior center events, libraries and other public events and facilities where Veterans and their families gather in order to promote department activities and initiatives.
- Coordinate, participate and facilitate community outreach in person, virtually and through public and social media and represent agency on local television programs.
- Will supervise up to two interns to support collaboration with community partners and coordination of events.
- Log, track, and maintain records on outreach and engagement activities.
- Have frequent interaction with staff, elected officials and the general public in person or by telephone to respond to inquiries, share information about services and promote the Department.
- Typically work a standard M-F, 8am-5pm schedule, but will require working some nights and/or weekends as needed.
- Perform other duties as assigned.
Minimum Qualifications
Bachelor’s Degree with a focus in Communications or Marketing or Business Management and one year interacting with the public to disseminate information and build relationships. An equivalent combination of education and experience may be considered.
- Military Service and/or experience working with veterans is preferred.
- Ability to design and develop materials for a variety of audiences with widely divergent cultural and socio-economic backgrounds, and divergent levels of educational attainment and English fluency.
- Excellent oral and written communication skills and computer literacy.
Additional Information
*Notices will come via email so please be sure to monitor the email address indicated on your application*
Don't take our word for it that Kent County is a great place to work and thrive.
Don't take our word for it that Kent County is a great place to work and thrive.
Kent County Human Resources
Benefit Summary
Management Pay Plan (MPP), Non-Exempt
Effective January 1, 2024
Medical and Prescription Plans/Health Care Premium
Health Care Providers – BCBS Wellness PPO, Blue Care Network HMO or BCMS Wellness High Deductible Health Plan (HDHP) with Health Savings Account (HSA)
Prescription Provider – Capital Rx
PPO or HMO: 20% of total healthcare premium per month – pretax
HDHP w/ HSA: 15% of total healthcare premium per month – pretax
HSA – One-time new enrollment County contribution of $1,000 single or $2,000 family,
max HSA contribution $4,150 single / $8,300 family
Eligible for non-smoking and wellness exam incentives
Medical benefits will become effective first day of the month after hire.
BENEFIT ELECTION FORM MUST BE RETURNED TO
HUMAN RESOURCES WITHIN 4 DAYS OF HIRE.
Dental Plan - Varipro
Class I – 100% of incurred charges (2 cleanings and 1 x-ray per person, per year)
All other Services – 50% of reasonable costs (including Orthodontics)
Up to $2,500 annually per family
Vision Plan - VSP
No charge for WellVision Exam; $20 materials co-pay or up to $60 co-pay for contact fitting with participating doctors
Life Insurance
$50,000 County paid Term Life Insurance
Supplemental Life Insurance/Dependent Life Insurance
Self-pay in increments of $5,000; Minimum-$15,000/Maximum-$450,000
Spouse term life = $25,000, Child term life = $10,000
Flexible Spending - Varipro
Pre-tax contributions for Health and Dependent Care – not eligible for Health Flexible Spending if you are in the HDHP plan
Vacation Leave
Full Time: 6 hours 40 minutes each month – after initial month of hire (0-3 years)
Part Time: 4 hours 50 minutes each month – after initial month of hire (0-3 years)
See MPP Handbook for details.
Paid Time Off
Full Time: Pro-rated amount of 80 hours based on number remaining months in the year at time of hire.
80 hours on the payroll at the start of the year
Part Time: Pro-rated amount of 40 hours based on number remaining months in the year at time of hire.
40 hours on the payroll at the start of the year
Unused paid time off will be transferred to the employee's reserve sick leave bank up to 182 hours immediately prior to the issuance of the annual paid time off credit. Hours in excess of 182 hours will be placed in employee’s retirement bonus bank.
Paid Parental Leave
80 hours of paid time off for birth of a child or temporary placement of the child for adoption. Eligible the 1st of the month following date of hire, runs concurrently with FMLA
Sickness & Accident Plan
1st day of accident or 8th day of illness
67% of gross wages; 26 week benefit
Eligible 1st of the month following date of hire
Long Term Disability
60% of monthly covered earning to a maximum of $5,000 per month; waiting period of 180 days
Holidays
11 Scheduled Holidays
Full Time: 8 Hours pay at regular straight time rate
Part Time: 4 Hours pay at regular straight time rate
Probation Period
None - At Will Employee/Management Relationship
Shift Premium
Non-exempt employees are eligible for a shift premium of $0.50/hour for regularly scheduled second and third shifts that begin after 2:00 p.m., or for holiday or weekend work.
Overtime
Non-exempt employees are eligible for overtime at a rate of time and one half (1½) their normal hourly rate for hours worked in excess of 40 hours per week.
Tuition Reimbursement
$365 per credit hour; maximum of 9 credit hours per year (see policy for eligibility)
Mileage
Published IRS Rate
Deferred Compensation
Enrollment first of each month with a minimum investment of $25 per pay period
Retirement/Defined Pension
Mandatory participation in a Contributory Defined Benefit Pension Plan.
Employee contribution is 9.21% of pre-tax earnings
Supplement to Medical Benefits Premium
Based on years of service, employees may be eligible for a medical benefits premium supplement.
Benefit Summary
Management Pay Plan (MPP), Non-Exempt
Effective January 1, 2024
Medical and Prescription Plans/Health Care Premium
Health Care Providers – BCBS Wellness PPO, Blue Care Network HMO or BCMS Wellness High Deductible Health Plan (HDHP) with Health Savings Account (HSA)
Prescription Provider – Capital Rx
PPO or HMO: 20% of total healthcare premium per month – pretax
HDHP w/ HSA: 15% of total healthcare premium per month – pretax
HSA – One-time new enrollment County contribution of $1,000 single or $2,000 family,
max HSA contribution $4,150 single / $8,300 family
Eligible for non-smoking and wellness exam incentives
Medical benefits will become effective first day of the month after hire.
BENEFIT ELECTION FORM MUST BE RETURNED TO
HUMAN RESOURCES WITHIN 4 DAYS OF HIRE.
- Part-time employees are eligible to purchase at group rate, less $35 per pay period contribution paid by the County and are eligible for non-smoking and wellness exam incentives.
Dental Plan - Varipro
Class I – 100% of incurred charges (2 cleanings and 1 x-ray per person, per year)
All other Services – 50% of reasonable costs (including Orthodontics)
Up to $2,500 annually per family
- Part-time employees not eligible
Vision Plan - VSP
No charge for WellVision Exam; $20 materials co-pay or up to $60 co-pay for contact fitting with participating doctors
- Part-time employees not eligible
Life Insurance
$50,000 County paid Term Life Insurance
- Part-time employees not eligible
Supplemental Life Insurance/Dependent Life Insurance
Self-pay in increments of $5,000; Minimum-$15,000/Maximum-$450,000
Spouse term life = $25,000, Child term life = $10,000
- Part-time employees not eligible
Flexible Spending - Varipro
Pre-tax contributions for Health and Dependent Care – not eligible for Health Flexible Spending if you are in the HDHP plan
Vacation Leave
Full Time: 6 hours 40 minutes each month – after initial month of hire (0-3 years)
Part Time: 4 hours 50 minutes each month – after initial month of hire (0-3 years)
See MPP Handbook for details.
Paid Time Off
Full Time: Pro-rated amount of 80 hours based on number remaining months in the year at time of hire.
80 hours on the payroll at the start of the year
Part Time: Pro-rated amount of 40 hours based on number remaining months in the year at time of hire.
40 hours on the payroll at the start of the year
Unused paid time off will be transferred to the employee's reserve sick leave bank up to 182 hours immediately prior to the issuance of the annual paid time off credit. Hours in excess of 182 hours will be placed in employee’s retirement bonus bank.
Paid Parental Leave
80 hours of paid time off for birth of a child or temporary placement of the child for adoption. Eligible the 1st of the month following date of hire, runs concurrently with FMLA
Sickness & Accident Plan
1st day of accident or 8th day of illness
67% of gross wages; 26 week benefit
Eligible 1st of the month following date of hire
Long Term Disability
60% of monthly covered earning to a maximum of $5,000 per month; waiting period of 180 days
Holidays
11 Scheduled Holidays
Full Time: 8 Hours pay at regular straight time rate
Part Time: 4 Hours pay at regular straight time rate
Probation Period
None - At Will Employee/Management Relationship
Shift Premium
Non-exempt employees are eligible for a shift premium of $0.50/hour for regularly scheduled second and third shifts that begin after 2:00 p.m., or for holiday or weekend work.
Overtime
Non-exempt employees are eligible for overtime at a rate of time and one half (1½) their normal hourly rate for hours worked in excess of 40 hours per week.
Tuition Reimbursement
$365 per credit hour; maximum of 9 credit hours per year (see policy for eligibility)
- Part-time employees not eligible
Mileage
Published IRS Rate
Deferred Compensation
Enrollment first of each month with a minimum investment of $25 per pay period
Retirement/Defined Pension
Mandatory participation in a Contributory Defined Benefit Pension Plan.
Employee contribution is 9.21% of pre-tax earnings
Supplement to Medical Benefits Premium
Based on years of service, employees may be eligible for a medical benefits premium supplement.
- Kent County reserves the right to modify Management Pay Plan benefits. The above is a summary of benefits. For specific benefit information consult the MPP handbook and summary plan descriptions.
Salary : $2,500
