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CLERIAL TECH III - Bureau of Collections

COUNTY OF LEHIGH PENNSYLVANIA
Allentown, PA Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 5/21/2025

Clerical Tech III

  • Classification (Exempt or Non-Exempt) - Human Resources Will Classify

Reports to Financial Operations Manager

This is advanced clerical work, performing procedural processing tasks, including those of the area of specialization. A position in this class independently processes involved, multi-step procedures usually requiring gathering and / or verifying information, comparing against established standards, and determining conformance to requirements and / or further action needed. Work includes the performance of specific tasks in the area of specialization and may include the performance of higher or lower-level duties on an incidental basis. A position in this class is differentiated from those in related classes by the incumbent's individual responsibility for independently carrying out and accounting for assigned processes that facilitate the accomplishment of remaining functions.

Summary / Objective

A position in this class is responsible for independently carrying out daily clerical functions within the Bureau of Collections, as well as providing assistance to the Enforcement staff.

Position Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Accepts payments for criminal court costs, fines and restitution, as well as civil protection from abuse cases. Responsible for maintaining and reconciling a cash drawer each day.
  • Assist individuals who visit the Bureau of Collections for various purposes, as well as those who contact the Bureau by phone. At times this may require the ability to determine the needs of that individual by asking lead questions.
  • Maintain up-to-date client information.
  • Identify defendants with warrants and request apprehension when necessary.
  • Perform various clerical duties within the Bureau of Collections including preparing case correspondence letters, mailing court documents to defendants, creating client accounts, and reviewing escrow accounts.
  • Assist and attempt to diffuse situations with difficult and disgruntled individuals.
  • Other Duties

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Requirements and Qualifications

  • High school diploma or GED equivalent
  • Minimum 2 years clerical experience in an administrative, professional, governmental or judicial setting.
  • Computer literate; proficient using Microsoft Suite (Word, PowerPoint, Outlook, Excel)
  • Strong written and verbal skills
  • Accurate and precise attention to detail
  • Any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.
  • Salary : $22

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