DIVISION CHIEF, PSS

Salary : $141,907.20 - $220,694.40 Annually

Location : Los Angeles County, CA

Job Type : Full time

Job Number : 48014H

Department : PUBLIC SOCIAL SERVICES

Opening Date : 02 / 26 / 2025

Closing Date : 3 / 12 / 2025 5 : 00 PM Pacific

Position / Program Information

DEPARTMENT : WHEN TO APPLY :

We will be accepting online applications from Thursday, February 27, 2025, 8 : 00 a.m. (PT), until Wednesday, March 12, 2025,5 : 00p.m., (PT). All applications must be received before 5 : 00 p.m. (PT) on Wednesday, March 12, 2025, to be accepted.

EXAM NUMBER : 48014H

TYPE OF RECRUITMENT :

We welcome applications from anyone.

APPLICANTS MUST MEET THE SELECTION REQUIREMENT BY THE LAST DATE OF FILING

SPECIAL SALARY INFORMATION :

Management Appraisal of Performance Plan (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

DEFINITION :

Directs the activities of a division in the Department of Public Social Services.

CLASSIFICATION STANDARDS :

Positions allocable to this class work under the direction of an Assistant Director of Public Social Services and are responsible for directing the activities of a function or unit organized on a divisional basis to accomplish one or more major departmental line or staff objectives. Incumbents must exercise a knowledge of the principles of management in order to direct the activities of these major organizational units or functions. They must also exercise a knowledge of the Department's programs, policies, and procedures in order to coordinate effectively the activities of their division with other divisions in the Department.

Essential Job Functions

Plans, assigns, directs and evaluates the work of a division established to :

• Review financial information obtained from public assistance applicants and participants in order to establish their initial or continuing eligibility and to determine the amount of cash grant, food stamps, Medi-Cal, or other benefits to which they may be entitled.
• Develop and monitor individualized employment plans for Greater Avenues for Independence (GAIN) and General Relief participants which includes job placement, workshops, supervised job search, vocational assessment, remedial education, vocational skills training and work experience; ensure sufficient service availability for the participants by collaborating with various public agencies, non-profit service providers, community advocates and private-sector businesses.
• Develop and provide services to individuals and families in areas such as in-home supportive services, adult protective services, special circumstances and disaster services; partner with other public agencies, non-profit service providers and community advocates to develop coordinated community-based services for disabled and frail elderly individuals.
• Plan, develop and direct research projects of caseloads and target populations; direct the design of research models, statistical and analytical methods; direct the preparation of statistical reports in response to requests as required by the Board of Supervisors, state and federal agencies and other public and private agencies.
• Provide specialized support such as property management services and security in all departmental facilities; refurbish, alter and modify facilities to accommodate welfare-to-work operations; provide support services such as procurement of supplies by maintaining a departmental warehouse operation and providing printing services.
• Account for appropriate County funds in the administrative budget and provide records for claiming purposes; prepare departmental administrative and assistance expenditure claims for reimbursement from other government agencies.
• Evaluate the impact of legislation on departmental operations and propose federal and state legislation which will meet goals of the Department; analyze proposed federal and state regulations governing social services and income maintenance programs; and develop strategic plans for meeting the department's mission.
• Provide specialized support services in the areas such as Welfare Fraud Prevention & Investigation, Appeals and State Hearings; provide corrective action activities for the CalWORKs, Food Stamp, Medi-Cal and General Relief programs.

Requirements

REQUIREMENTS TO QUALIFY :

Option 1 : Six (6) years of experience in a social services related program

Option 2 : Graduation from an accredited college or university with a bachelor's degree in a social services related field, Public Administration, or Business Administration - AND - four (4) years of experience in a social services related program

LICENSE :

A California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL EXPECTATIONS :

Physical Class II - Light : This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION :

Administrative Services Manager III directs a section composed of multiple units responsible for providing administrative services which directly impact the management of major departmental programs and administrative operations.

Examples of social services related fields include human services, social work, psychology, and sociology.

To receive credit for your education, include a copy of your official diploma, official transcript, or letter / certificate from an accredited institution with your application or within ten (10) calendar days from the last day of filing. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit : and

We do not accept password protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Medium to large agency or organization typically has 200 or more employees.

ENDORSEMENT OF COUNTY QUALIFICATIONS : If you performed work that differs from the duties described in your class specification and you believe qualifies you for this opportunity, we will need to receive proof that you were officially recognized for doing that work by your department. This proof should be in the form of Verification of Experience Letter(s), signed by your Departmental Human Resources Manager. This must be provided within ten (10) days from the last day of filing. That letter will be reviewed, verified, and approved if appropriate. If we don't receive that proof from you, then we cannot consider this type of experience.

WITHHOLD INFORMATION :

No withhold will be allowed. Required experience / education must be fully met by the last day of filing, and clearly indicated on the application.

Additional Information

EXAMINATION CONTENT :

This examination will consist of two (2) parts : Part 1 : Multiple-choice and / or simulation assessment, weighted 50% , assessing :

Part 2 : An Evaluation of Training and Experience, weighted 50% , assessing :

Candidates must meet the requirements and achieve 70% or higher on combined score of Part 1 and 2 in order to be placed on the Eligible List.

MULTIPLE-CHOICE AND / OR SIMULATION ASSESSEMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TRANSFER OF TEST COMPONENTS :

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

TEST PREPARATION :

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

ELIGIBILITY INFORMATION :

The names of candidates receiving a passing grade in the examination will be placed on the eligible list in order of their score group for a period of twelve (12) months following the date of promulgation.

VACANCY INFORMATION :

The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County.

APPLICATION AND FILING INFORMATION :

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the Apply green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam / junk mail.

Applicants must submit all applicable documents (i.e., diploma, official transcript, certificate, Verification of Experience Letter, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application.

Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, Division Chief, PSS and exam number, 48014H .

PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE SUBMIT BUTTON

FAIR CHANCE INITIATIVE :

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applications with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) :

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER :

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD :

All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

TESTING ACCOMMODATIONS INFORMATION AND COORDINATOR CONTACT INFORMATION :

If you require an accommodation to fairly compete in any part of the assessment process, contact the Testing Accommodations Coordinator at Te at We require a completed Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the request. The sooner you contact us, the sooner we can respond and keep you moving through the process.

Teletype Phone : (800) 897-0077

California Relay Services Phone : (800) 735-2922

Questions regarding this posting may be emailed, with the exam name, Division Chief, PSS and exam number, 48014H in the subject line, to

Department Contact Name(s) : Lusine Asryan

Department Contact Phone(s) : (562) 566-7507

Department Contact Email :

For more information on Employment Information, click on the link below :

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities :

1. Completing Your Application :

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2. Requirements on Job Posting :

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4. Change of Name or Address : To change personal information such as your name or address, log into your profile on and make the necessary change. This can be done at any time.

5. Equal Employment Opportunity / Non-Discrimination Policy :

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an as is and as available basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE : Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at / . Additional resources may be listed on the job posting.

Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions : During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at :

Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at : and

Background Check : The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at

Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a new member of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA / Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program : In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions / classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated February 2024

For detailed information, please click

The response you provide on supplemental question 1 is VOLUNTARY . The information provided will have NO IMPACT on your application, nor will it be used to determine your eligibility to participate in this or any future examination. This information will be used by the County for statistical purposes to enhance its homeless service programs.

Have you experienced any of the following homelessness or insecure housing situation(s) within the last two (2) years?

Check all that apply :

Are you currently a full-time employee of Los Angeles County and have completed your initial probationary period?

If you answered yes to question #2, enter you Los Angeles County Employee Number in the space below (Use numbers only).

If you are not a full-time employee of Los Angeles County, you do not qualify for this promotional opportunity.

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add , jmacam@hr.lacounty.gov, vcudiamat@hr.lacounty.gov, Talentcentral@shl.com, , and the domains and to your list of approved email senders to prevent our email notifications from being blocked or filtered as spam / junk / clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

You may elect to receive application status and final test results notifications via email or via USPS mail. Please note that USPS mail may take up to 14 business days for delivery. All other notifications, such as test invitation and other applicable special information, are communicated exclusively via email. How would you like to receive application status and final test results notifications?

The responses you provide on supplemental questions 7 through 8 will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Be as specific as possible and include all information as requested. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result indisqualification or dismissal. All questions marked by an asterisk are mandatory.

If the experience gained was due to performing duties outside of your previous or current payroll title, please attach / upload approved Verification of Experience Letter(s) (VOEL) to support your claim and provide the following information :

Payroll Title :

Department :

Out-of-Class Assignment :

Dates of Employment : FROM (mm / dd / yr) - TO (mm / dd / yr)

Total Number of Years and / or Months of Experience :

Detailed Description of Job Duties Performed :

If you do not have out-of-class experience that meets the Selection Requirement, please write DOES NOT APPLY.

Did you attach a copy of your Verification of Experience Letter(s), official diploma, official transcripts, DD214 or other applicable document(s)?

Did you fill out the online application completely and correctly outlining any and all related education, training, and job experience in the Work Experience section of the application?Note : For each job and / or position held, you must provide the name and address of your employer, your job title, beginning and ending dates, and a detailed description of work performed. Positions and / or experience grouped together will not be accepted as sufficient work experience as each position held and experience gained must be outlined separately. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. Work experience information provided in the supplemental questions portion of the application will not be referenced to qualify you for the exam.

Instructions : : Questions 11 through 18 are a self-assessment of your Training and Experience as it relates to the position. The Training and Experience Evaluation is weighted at 50% of your final exam score. All information that you provide is subject to verification. The assessment will evaluate your knowledge, skills, and abilities gained in the following areas :

Experience administering a district office, policy or administrative support section, or departmental specialized section or program within a public social services program

Experience with activities contributing to the improvement of service delivery

Experience collaborating with diverse stakeholder representatives

In order to receive credit for your responses, please make sure to provide any supporting work history when prompted. Failure to provide a response may result in no or partial credit.

Certification Statement

By completing the following self-assessment, I hereby attest that all information I have provided in this training and experience questionnaire is true and complete to the best of my knowledge. I acknowledge that Human Resources staff may verify the information that I have provided. I understand that any misrepresentations, falsifications, or intentional omissions of material facts violates Civil Service Rules and may subject me to actions that may include removal from this examination and dismissal from County employment.

Do you possess a master's or doctorate degree in Public Administration, Business Administration, or a social services related field?

Note : Examples of social services related fields include human services, social work, psychology, and sociology.

Please indicate the type of degree (Master's or Doctorate), field of study (e.g., Public Administration), institution, and date degree was conferred in the textbox below. You must also attach a copy of your degree or official transcripts to your application to receive credit. If you do not possess specialized education or a degree in any of the fields of study mentioned above, or a closely related field, type N / A. Failure to provide the requested information may result in no or partial credit.

Indicate which option best describes your experience administering

Note : Possession of experience in the area above within the County of Los Angeles provides familiarity with practices and processes specific to the County of Los Angeles. Such familiarity provides candidates with additional preparation for carrying out the functions of a Division Chief, PSS.

In order to receive credit for the previous question, please describe the duties you performed in administering, through subordinate supervisors, a district office, policy or administrative support section, or departmental specialized section or program within a public social services program. Indicate whether it was for a district office, policy or administrative support section, or departmental specialized section or program. Also include your employer, position title, immediate supervisor name(s) and contact information, and dates of employment (month / year). If you have no experience, then indicate N / A. Comments such as see resume or application will not be considered as a response. Failure to provide the requested information may result in no or partial credit.

Which of the following activities contributing to the improvement of service delivery have you personally completed, managed through subordinate supervisors, OR directly supervised? (Select all that apply).

In order to receive credit for the previous question, please describe your experience performing each activity contributing to the improvement of service delivery selected above . For example, if you selected a. Planning and coordinating the collection of pertinent data, and b. Analyzing data and evaluating existing processes and identifying opportunities for improvement, be sure to explain each option selected. Also include your employer, position title, immediate supervisor name(s) and contact information, and dates of employment (month / year). If you have no experience, then indicate N / A. Comments such as see resume or application will not be considered as a response. Failure to provide the requested information may result in no or partial credit.

Which of the following stakeholder representatives have you collaborated with to ensure completion of highly sensitive projects requiring immediate response? (Select all that apply)

In order to receive credit for the previous question, please describe your experience collaborating with each stakeholder representative selected above . For example, if you selected a. Board of Supervisors Office, and b. Chief Executive Office, be sure to explain your experience collaborating with each below. Also include your employer, position title, immediate supervisor name(s) and contact information, and dates of employment (month / year). If you have no experience, then indicate N / A. Comments such as see resume or application will not be considered as a response. Failure to provide the requested information may result in no or partial credit.

Required Question

Salary : $141,907 - $220,694