What are the responsibilities and job description for the STAFF DEVELOPMENT SPECIALIST, HEALTH SERVICES/COMMUNITY PROGRAMS - EMERGENCY APPOINTMENT position at County of Los Angeles?
JOB
TYPE OF RECRUITMENTWE WELCOME APPLICATIONS FROM ANYONE - EMERGENCY EXAM NUMBERY9144P-EA FIRST DAY OF FILINGApril 8, 2025 @ 12:00 PM, PTThe application filing period will begin on April 2, 2025, at 8:00 a.m. (PT). We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates. NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Health Services Community Programs (Housing for Health for Homelessness) and Office of Diversion and Reentry seek qualified candidates to fill emergency Staff Development Specialist, Health Services vacancies within Health Services Community Programs related to the homelessness crisis.Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%.Those who successfully pass the assessment will be considered for permanent appointment to Staff Development Specialist, Health Services in Health Services Community Programs. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care.DEFINITION: Develops, implements and conducts staff development training programs for Health Services staff responsible for processing a variety of governmental medical assistance applications and other follow-up activities related to the training program of the Department of Health Services.
EXAMPLE OF DUTIES
Conducts needs assessments to identify educational courses or activities and improve employee work productivity. Develops training plans to meet identified needs for Patient Access or Patient Financial Services staff and other staff involved in governmental medical assistance applications and patient access programs.Develops training programs for health services staff, including medical care programs administered in the various units of the department, staff's role in meeting the objectives of these programs, and interviewing skills for interacting with patients and their families.Develops and conducts training programs for new health services staff assigned to financial screening and patient access tasks.Develops, implements, reviews, revises, and maintains training programs designed to inform and update departmental managers and staff with the most up-to-date health care program information to enforce and support their knowledge of eligibility requirements and procedures and improve their work skills.Develops and utilizes evaluation studies and measurement tools to aid in assessing the effectiveness and modification of training programs, and in improving their quality in determining additional training needs.Identifies, organizes and refines subject matter to be taught in training programs to assure maximum effectiveness.Participates in administrative studies, audits or research projects as assigned.
SUPPLEMENTAL INFORMATION
OUR ASSESSMENT PROCESS: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. ELIGIBILITY INFORMATION: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.VACANCY INFORMATION: The current vacancies are to be filled within Community Programs (Housing for Health for Homelessness). AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.APPLICATION & FILING INFORMATION: Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. amunoz4@dhs.lacounty.govnoreply@governmentjobs.com info@governmentjobs.com You can opt out of emails from LA County. If you unsubscribe, you will not receive email notifications for any examination you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This will enhance the security of your online application and ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to the website below for updated information. https://lacountylibrary.org/library-locator NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Health Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.DEPARTMENT CONTACT: Andrew Munozamunoz4@dhs.lacounty.gov(213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111TELETYPE PHONE: (800) 899-4099CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
TYPE OF RECRUITMENTWE WELCOME APPLICATIONS FROM ANYONE - EMERGENCY EXAM NUMBERY9144P-EA FIRST DAY OF FILINGApril 8, 2025 @ 12:00 PM, PTThe application filing period will begin on April 2, 2025, at 8:00 a.m. (PT). We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates. NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Health Services Community Programs (Housing for Health for Homelessness) and Office of Diversion and Reentry seek qualified candidates to fill emergency Staff Development Specialist, Health Services vacancies within Health Services Community Programs related to the homelessness crisis.Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%.Those who successfully pass the assessment will be considered for permanent appointment to Staff Development Specialist, Health Services in Health Services Community Programs. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care.DEFINITION: Develops, implements and conducts staff development training programs for Health Services staff responsible for processing a variety of governmental medical assistance applications and other follow-up activities related to the training program of the Department of Health Services.
EXAMPLE OF DUTIES
Conducts needs assessments to identify educational courses or activities and improve employee work productivity. Develops training plans to meet identified needs for Patient Access or Patient Financial Services staff and other staff involved in governmental medical assistance applications and patient access programs.Develops training programs for health services staff, including medical care programs administered in the various units of the department, staff's role in meeting the objectives of these programs, and interviewing skills for interacting with patients and their families.Develops and conducts training programs for new health services staff assigned to financial screening and patient access tasks.Develops, implements, reviews, revises, and maintains training programs designed to inform and update departmental managers and staff with the most up-to-date health care program information to enforce and support their knowledge of eligibility requirements and procedures and improve their work skills.Develops and utilizes evaluation studies and measurement tools to aid in assessing the effectiveness and modification of training programs, and in improving their quality in determining additional training needs.Identifies, organizes and refines subject matter to be taught in training programs to assure maximum effectiveness.Participates in administrative studies, audits or research projects as assigned.
SUPPLEMENTAL INFORMATION
OUR ASSESSMENT PROCESS: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. ELIGIBILITY INFORMATION: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.VACANCY INFORMATION: The current vacancies are to be filled within Community Programs (Housing for Health for Homelessness). AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.APPLICATION & FILING INFORMATION: Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. amunoz4@dhs.lacounty.govnoreply@governmentjobs.com info@governmentjobs.com You can opt out of emails from LA County. If you unsubscribe, you will not receive email notifications for any examination you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This will enhance the security of your online application and ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to the website below for updated information. https://lacountylibrary.org/library-locator NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Health Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.DEPARTMENT CONTACT: Andrew Munozamunoz4@dhs.lacounty.gov(213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111TELETYPE PHONE: (800) 899-4099CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
Salary : $7
