Clinical Supervisor

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff performing behavioral health treatment and assessment duties within the Department of Behavioral Health Services; plans and coordinates comprehensive behavioral health assessment, intervention, and treatment methods, including providing training and clinical supervision of unlicensed clinicians; oversees the completion and maintenance of client and program files; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.
 
SUPERVISION RECEIVED AND EXERCISED 

Receives general direction from the Behavioral Health Services Manager.  Exercises direct and/or clinical supervision over professional, technical, and/or administrative staff.
 

The job functions listed below are not inclusive or exclusive and are intended only as illustrations or examples of the various types of work that may be performed in various divisions/departments. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.

• Plans, organizes, assigns, supervises, and reviews the work of staff providing support for or direct behavioral health clinical intervention, recovery, and/or case management services to assigned clients and their families; plans, coordinates, and directs the daily operations and activities of assigned unit(s) and/or clinic; develops, monitors, and adjusts staffing schedules to ensure optimal service delivery and operational support.
• Trains staff in the work of assigned program operations and services; implements training procedures and standards; provides technical consultation and guidance to staff members and performs the more complex program duties assigned to staff.
• Evaluates employee performance; counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
• Conducts clinical case conferences with licensed and non-licensed staff to evaluate case progress; provides consultative direction to staff as necessary; develops staff awareness and skills; provides information and training on the latest service techniques.
• Provides individual and group supervision, training, and chart auditing for interns completing pre-and post-master’s internships and unlicensed clinical staff; teaches and supervises clinical skills, appropriate roles and boundaries, and ethical and legal criteria; reviews intern strategies for behavioral health treatment and case management; provides critical and constructive feedback on same.
• Works in coordination with department leadership, clinical staff, and support staff in developing and managing new programs, services, and treatment groups as necessary to better serve clients; evaluates program effectiveness and recommends development and/or modification of program goals, policies, procedures, and work standards to enhance program effectiveness; drafts and submits a wide variety of policies, procedures and plans for the execution of program operations; implements upon approval.
• Participates in the work of staff as necessary; maintains an active caseload of high acuity clients; makes or reviews decisions on difficult client assessment and casework matters; assists clinicians with crisis services; and reviews logs for service delivery and follow-up care.
• Reviews, audits, and ensures staff maintain and submit accurate, detailed, and thorough documentation, case records, and notes of all billable and non-billable activities and services related to client care; provides feedback to staff and revises/completes necessary documentation for billing purposes.
• Coordinates assigned services and operations with those of other divisions and outside agencies; participates in collaborative treatment with representatives from other agencies to build partnerships and network connections to facilitate collaborative care among all agencies to better serve the County’s clients.
• Performs crisis intervention; evaluates individuals to identify level of stable behavior; provides support and assistance in problem resolution; coordinates or arranges for the provision of appropriate care services; and places holds as necessary within scope of authority.
• Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
• Trains staff and service providers in the work of assigned program operations and services; implements training procedures and standards; provides technical consultation, expertise, and guidance to staff members and service providers both in the office and field and performs the more complex program duties assigned to staff.
• Collaborates with internal departments, external agencies, and community coalitions to identify the community’s service needs; develops and implements plans to meet those needs.
• Evaluates program effectiveness in meeting client needs in line with scope of work; recommends and implements procedural changes to enhance program effectiveness, including those required for program compliance.
• Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.
• Participates as a member of a multi-disciplinary treatment team providing critical clinical input related to client diagnosis and recommended treatment plans; presents findings and clinical observations; receives clinical feedback and assistance in managing transference/countertransference; participates in case conferences and consults with psychiatric staff to review client cases and resolve difficult therapeutic problems.
• Represents the County in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
• Ensures staff observe and comply with all County and mandated safety rules, regulations, and protocols.
• Performs related duties as assigned.

Knowledge of:

• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Principles and practices of leadership.
• Application of counseling and psychotherapeutic techniques to identify and remediate cognitive, mental, and emotional issues in adults, juveniles, and children.
• Clinical case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders.
• Clinical documentation standards.
• Characteristics of familial and social relationships, family, and group dynamics, and understanding of the biopsychosocial aspects in the treatment and management of behavioral health disorders.
• Cultural, social, and environmental factors and influences affecting behavioral health.
• Methods and techniques of assessing community needs in assigned program area(s).
• Methods and techniques of conducting training in assigned program area.
• County, department, and program-specific policies and procedures.
• Principles and practices of crisis intervention and conflict resolution.
• Community resources and social services programs available to client population.
• Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
• Principles and practices of business correspondence and technical report writing.
• Principles and procedures of record keeping.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
• Perform the most complex assessments and evaluations.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Develop and maintain the confidence and cooperation of clients to secure pertinent information and to effectively deliver services.
• Provide professional behavioral health clinical intervention and recovery services and manage a psychiatric caseload in multiple settings.
• Conduct psychiatric assessments; and plan, develop, and implement comprehensive treatment plans, programs, and services either internally or with external service providers.
• Understand scope of authority in making independent decisions.
• Coordinate with internal and external treatment team members.
• Document and maintain complex and legally compliant client case summaries and related files.
• Prepare clear and concise correspondence, reports, and other written material.
• Understand, interpret, apply, explain, and ensure compliance with all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the County in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience: 

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to a master’s degree from an accredited college or university with major coursework in counseling, social work, psychology, marriage and family counseling, or a closely related field.
• Four (4) years of professional post-licensure experience providing direct client services in a behavioral health or psychiatric setting including client assessment and evaluation, development and implementation of appropriate treatment plans, and counseling/therapy services.

Licenses and Certifications:

• Possession of valid licensure as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS), to be maintained throughout employment.
• Possession of, or ability to obtain by the time of appointment, an appropriate California driver’s license.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various County and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

The application review process will include screening to ensure applications are complete and meet all minimum qualifications.  In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible.
 
Only qualified applicants who pass the minimum qualifications review, will be invited to the examination process which may be administered by a written examination, oral interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.

Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for the assessment listed below. Passing score is 70% out of 100%. 

THE APPRAISAL PANEL (100%) IS TENTATIVELY SCHEDULED FOR MONDAY, MARCH 17, 2025

To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/maderacountyca. All job postings are also included via the TDD phone at 559-675-8970 and the 24-hour job line at 559-675-8685. Please attach a copy of your unofficial transcripts (indicating when degree was awarded), licenses, and certificates to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application.  
 
For an open recruitment, applicants claiming veteran's preference must submit a copy of their DD-214 form along with the application. Candidates who attain ranking on an eligible list and are involuntarily called to active duty may be considered for eligibility reinstatement upon their return. 
 
PLACEMENT ON THE ELIGIBLE LIST:
The Civil Service Commission may limit the number of qualified applicants eligible to participate in the examination process. If two or more candidates have the same total final score on an examination, they shall be ranked in order of their scores in that portion of the examination which has the greatest weight.  The names of two or more eligibles having final ratings which are identical shall be grouped on the eligible list as tie names with equal rank for certification and appointment purposes.
 
Candidates who are successful in all phases of the examination process will be placed on an eligible list, in rank order based on a calculation of their total score from the examination process. The eligible list established by this recruitment will be active for a minimum of six (6) months or one (1) year, unless otherwise determined by the Director pursuant to section 6-4 (b) and may be extended for up to an additional year by the Commission.  
 
PRE-EMPLOYMENT MEDICAL REQUIREMENTS:
As a condition of employment with the County of Madera, a candidate must submit to a Tuberculosis (TB) screening, and related follow up testing as necessary. Designated classifications* are also subject to a medical examination, which includes a review of medical history. TB screenings and medical exams are administered by the Madera County Public Health Department and/or health care professional designated by the County. 
 
Designated classifications required to submit to an employment medical examination generally include those that are physical in nature or as may be required by law. If you have any questions about the pre-employment requirements, please contact the Department of Human Resources at (559) 675-7705 or hr@maderacounty.com.
 
ELIGIBILITY FOR EMPLOYMENT:
You will be required to submit verification of your identity and citizenship or legal right to work in the United States at the time of and as a condition of an offer of employment.

As a condition of employment, all prospective employees shall be required to be fingerprinted (Live Scan) and/or undergo a background investigation.

EQUAL EMPLOYMENT OPPORTUNITY

Madera County does not discriminate on the basis of race, color, religion, sex, gender, gender identity, gender expression, transgender status, national origin, age, disability (physical or mental), medical condition, pregnancy, genetic information, ancestry, marital status, sexual orientation, veteran or military status, political affiliation, or any other basis protected by Federal or State law.

Salary : $97,326 - $119,699