Information and Education Specialist

JOB
Plans and executes a comprehensive public information program for a major operating department or agency that includes educational and community relations activities; and performs other related duties as required.Distinguishing Characteristics: This class is distinguished by its responsibility to perform the full range of public relations and informational activities relating to governmental functions and programs for a major operating department or agency.

EXAMPLE OF DUTIES
(The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position.) Plans and executes a comprehensive public information program that includes educational and community relations activities;Recommends and implements procedures relative to the department's or agency’s public information program;Conducts fact-findings studies and surveys; evaluates information and opinions; prepares reports of finding with recommendations for responses or presentations;Researches and prepares news releases, articles, advertising campaigns, scripts and other communications concerning the department's or agency’s activities, operations, and future plans;Determines choices of media and methods for dissemination information; writes news releases, articles, bulletins, notices, and radio announcement scripts; speaks before government, business, and community organizations;Meets with appropriate community organizations and/or concerned and interested residents; interprets and explains the department's or agency’s policies, programs, and operations; clarifies the department's or agency’s policy decisions; provides information on Capital Improvement Projects (CIP), program design, or construction status; and publicizes the department's or agency’s activities and accomplishments to improve the public's understanding and support of the goals and objectives of the various programs and projects;Plans the layout and design, and arranges for printing of informational material; arranges for photographs and other illustrative material; assists with demonstrations and exhibits for public display;Plans and develops video and power point presentations; develops and maintains social media sites and departmental or county websites;Assists in the preparation of annual and special reports and newsletters;Organizes and coordinates the department's or agency’s participation in community projects and events to foster community relations;Establishes and maintains effective relationship with the press, radio, and television executives, and with other business and community representatives;Plans special events;Performs other related duties as assigned.This is an amendment to the specification for the class, INFORMATION AND EDUCATION SPECIALIST, approved on August 16, 2019, effective November 16, 2024.APPROVED: November 27, 2024