Departmental Information Systems Specialist

Salary : $4,757.31 - $6,494.11 Monthly

Location : Salinas, CA

Job Type : Regular Full-Time

Job Number : 25 / 43J04 / 01MT

Department : Health

Division : Clinic Services

Opening Date : 01 / 17 / 2025

Closing Date : 2 / 14 / 2025 11 : 59 PM Pacific

Position Description

Departmental Information Systems Specialist

4,757 - $6,494 per Month

Final Filing Date : February 14, 2025

Exam #25 / 43J04 / 01MT

SUMMARY OF POSITION

The County of Monterey Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and system troubleshooting related to the use of computer applications to staff. This position will be the first point of contact for system-related issues, collaborates with vendors, Health Department IT, and County of Monterey IT to identify and resolves technical issues, and makes recommendations for process improvements based on system functionality and operational knowledge.

The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

Examples of Duties

• Troubleshoots existing hardware and software problems.
• Receives and responds to user problems with microcomputers, local area networks, and telecommunications by initiating work orders for Information Technology.
• Trains and assists Bureau staff in the use of hardware and software systems.
• Communicates with vendors regarding problems and user questions.
• Assists in preparing technical documentation for department user technology manuals.
• Compiles, prepares, and distributes reports and statistics.
• Performs other related duties as required.
• Coordinates with Information Technology and may assist in the configuration and installation of microcomputers and peripherals, including the assembly and testing of new systems.
• Initiates repair of microcomputer equipment via a Contractor or IT.
• Coordinates / implements department policies and procedures specific to computer technology.
• May perform installation and upgrade of microcomputer software upon coordination with IT.
• Maintains accurate and up-to-date inventories of microcomputer hardware and software.
• Assists in selection and procurement of microcomputer equipment.
• Acts as the department's anti-virus coordinator and is a member of the Technology Team.

To view the complete job description, please visit the Monterey County website :

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge, skills, and abilities :

Working Knowledge of :

Some Knowledge of :

Skills and Ability to :

Examples of Experience / Education / Training

Any combination of training, education and / or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is :

Additional Information

CONDITIONS OF EMPLOYMENT :

The required conditions of employment include, but are not limited to the following :

BENEFITS :

Monterey County offers an excellent benefits package. Please visit our website to view the This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES :

APPLICATION AND SELECTION PROCEDURES

Apply On-Line at , by Monday, February 14th, 2025 at 11 : 59 PM(PST)

Hard copy applications may be obtained from and submitted during normal business hours,

Monday - Friday, 8 : 00 AM - 5 : 00 PM by contacting :

Monterey County Health Department

Attn : Human Resources Division

1270 Natividad Road

Salinas, CA 93906.

Phone : (831) 755-4519 Fax : (831) 775-8111

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and / or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include :

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION

Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Melanie Takaoka, Human Resources Analyst, at (831) 755-4550, or takaokaml@countyofmonterey.gov.

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Your responses to the questions will be reviewed and scored in a Qualifications Appraisal evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as this information will be critical in the competitive assessment to identify those candidates to be invited to continue in the examination process. A response of "see resume" or "see application" will deem your responses to the supplemental questions as incomplete. Note : All application materials submitted will be reviewed along with your supplemental questions and County of Monterey application.

Please describe in detail your experience, education and / or training that demonstrates your knowledge, skill, and ability regarding principles and procedures of electronic record keeping.

Please describe in detail your experience, education and / or training that demonstrates your knowledge, skill, and ability to troubleshoot hardware and software problems.

Please describe in detail your experience, education and / or training that demonstrates your knowledge, skill, and ability to communicate technical information, clearly orally and in writing, to a variety of computer users.

Required Question

Salary : $4,757 - $6,494