COMMUNITY SERVICE AIDE III - Bilingual (English/Spanish)

Exam # 25/60P22/04JH

SUMMARY OF POSITION

The County of Monterey Health Department’s Public Health Bureau has an opening for a full time Community Service Aide III (CSA III) in the California Children’s Services (CCS) Medical Therapy Program (MTP). The CSA III assists professional personnel (physicians, physical and occupational therapists) in the delivery of public health services in health clinics and in the field. They are expected to independently perform a full range of duties in both direct and indirect patient care and support, provide Spanish/English translation, and assist in a team concept for the delivery of services to patients and their families. In the CCS MTP, the CSA III works closely with physical and occupational therapists in the delivery of therapy services to children with special needs, as well as maintains the organization and hygiene of the therapy clinic and completes clerical duties necessary to support program operation. The position requires Spanish/English translation as needed for all activities.

The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.
 

• May translate from English into other languages as necessary and if appropriately qualified.
• Performs clerical duties such as typing, filing, answering phones, scheduling appointments; posts lab results to patient charts. May issue and track service vouchers.
• Sets up and dismantles clinics according to procedures.
• Greets, registers and prepares patients for clinic procedures.
• Interviews patients or clients to determine health needs and/or special program eligibility; obtains complete and accurate health and/or diet history and brief medical history and records same accurately and legibly.
• May conduct follow-up telephone or site visits to check on laboratory results, verify patient information, set client appointments, etc.

To view the complete job description, please visit the Monterey County website: Community Service Aide III

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Working Knowledge of:

• Basic medical terminology.
• Alpha/numeric filing procedures.

Skill and Ability to:

• Write in English in order to record information.
• Follow oral and written instructions.
• Communicate effectively, orally and in writing, to obtain and disseminate information to clients and the public.
• Type in order to complete forms (familiarity with the keyboard).
• Develop and maintain cooperative work relationships with those contacted through the course of work.

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Experience: 

• Approximately one year of experience performing duties equivalent to those of a Community Service Aide II in Monterey County.

CONDITIONS OF EMPLOYMENT:

• Successfully complete a background check to include fingerprinting.
• Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. 
• Possess oral and written Spanish language proficiency.

BENEFITS: 

The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. 
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. 
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. 

APPLICATION & SELECTION PROCEDURES

Apply on-line athttps://www.governmentjobs.com/careers/montereycounty

by the final filing date of Sunday, May 11, 2025 at 11:59 PM (PST)

 

or

Hard copy applications may be obtained from and submitted during normal business hours, 

Monday – Friday, 8:00 AM - 5:00 PM by contacting: 

Monterey County Health Department

Attn: Human Resources Division

1270 Natividad Road

Salinas, CA 93906.

Phone: (831) 755-4519    Fax: (831) 796-8682 

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION:

Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity.  Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Jeremy Hathaway, Human Resources Analyst I, at (831) 755 – 4749 or hathawayj@countyofmonterey.gov. 

Salary : $3,610 - $4,930