Information Systems Specialist II/Senior Information Systems Specialist (Business Analyst)

This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist II or Senior Information Systems Specialist level, depending on qualifications, Information Technology Services (ITS) Department, which is a part of the County Executive Office at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.

• Annual Salary for Information Systems Specialist II: $103,396.80 (Step 1) - $123,822.40 (Step 5)
• Annual Salary for Senior Information Systems Specialist:  $115,627.20 (Step 1) - $138,548.80 (Step 5)
• View Summary of Benefits for Public Service Employee Unit HERE.

Napa County Information Technology Services (ITS) provides technology services and solutions to all 18 County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.

For the current vacancy, we're seeking an Information Systems Specialist - Business Analyst to join the Business Relationship Management (BRM) team! The incumbent will be dedicated to the Corrections department and will oversee their application portfolio, provide Tier 2 support, and work on business process improvement initiatives. The ideal candidate will have business process analysis experience, criminal justice administration experience and a good understanding of information technology along with excellent communication skills.  

The ideal candidate will be able to: 

• Meet with department managers, decision makers, system owners, and end users to define business and operations requirements, identify opportunities, define departmental goals, and identify and resolve system issues. 
• Conduct quarterly meetings with departmental managers to convey the status of current projects, develop future project plans, and communicate ITS initiatives. 
• Manage the application portfolio of assigned departments, provide Tier 2 support for departmental application issues, and coordinate installations and upgrades. 
• Serve as the primary liaison between ITS and assigned department and build strong relationships with key departmental staff. 
• Collaborate directly with departments, vendors, and/or ITS teams on the planning, design, acquisition, development, and deployment of new applications and enhancements to existing applications. 
• Plan and perform business systems analysis of major business activities and functions; meet with department management to review existing processes and procedures and determine needs; develop recommendations to improve processes; translate business objectives into application requirements. 
• Research new hardware and software requests and evaluate potential solutions to departmental needs and coordinate with vendors and ITS teams to vet new application requests. 
• Perform workflow analyses, requirements definition, value stream mapping, data modeling, and logical system design to resolve business problems, meet department objectives, and exploit integrated technology opportunities; create formal documentation of functional specifications describing customer business requirements; analyze data and information trends to support system capacity and performance planning or diagnose issues related to assigned systems.
  

To qualify for the Information Systems Specialist II classification, any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: 

• Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation.
• Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

To qualify for the Senior Information Systems Specialist classification, any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: 

• Experience: Three years of programming and/or systems experience in governmental or business operation.
• Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
  

License or Certificate:* This class series may require possession of a valid California Driver's License.

*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County.  For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

Online Application Deadline	By Friday, March 14, 2025 at 5:00 pm PST
Application Screening	By Monday, March 17, 2025
Supplemental Question Scoring	Tentatively the week of March 17, 2025   Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel Exam	Tentatively the week of March 31, 2025
Establish Eligibility List	Tentatively the week of March 31, 2025   Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year.

View the full job description, including the example of duties, for the Information Systems Specialist series below.

• Info Systems Specialist II HERE. 
• Senior Information Systems Specialist HERE.

Disaster Service Workers
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
 
ADA Accommodation:
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
 
Napa County is an Equal Opportunity Employer.

Salary : $103,397 - $138,549