Human Services Specialist II, Eligibility - Limited Term

INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF FEBRUARY 24

This recruitment will be used to fill regular full-time positions and limited-term positions. The limited-term position will end January of 2026.

Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist I at the Health and Human Services Agency in Nevada County! This is a trainee-level position in which individuals will receive in-service training and are given detailed instructions pertaining to Social Services Eligibility programs. Other vital duties include:

• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connecting customers to community services and programs.
• Collect and analyze financial data to determine eligibility for multiple aid programs or child support obligations.
• Explain policies, procedures, and requirements to applicants to inform them of their rights and responsibilities.
• Perform initial application interview for public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Attend outreach events and assist community members with applying for public assistance programs.
• Assist current customers with retaining benefits through phone call reminders and assistance with verification collection.
• Explain laws, regulations, rules, and policies to customers and guide them of their rights, complaint resolution process, and responsibilities.
• Prepare and process correspondence, reports, and legal documents. 
• First responder for Office of Emergency Services calls for assistance.

A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to improve the quality of life in our community! This classification is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of general clerical or administrative work experience is required. 

Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time optimally. 

Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 2 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program, flexible schedules, and even a telework option, depending on program needs!

Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Salary : $58,281 - $71,150