Supervising Office Assistant II - Indio

Applications will be reviewed in the order of when it was receivedRiverside University Health System (RUHS) seeks a Supervisor Office Assistant II who will be assigned to the Desert Community Drug Team with Behavioral Health located in Indio. The Supervisor Office Assistant II will oversee and provide training to clerical and customer service staff. In this role, the incumbent will supervise Office Assistants and assist in the development and implementation of clinic procedures. Additionally, the Supervisor Office Assistant II will be responsible for problem-solving and ensuring proper procedure implementation within the team. The Desert Community Drug Team is seeking candidates with experience in Electronic Health Records (EHR), as well as proficiency in Microsoft Word, Excel, and PowerPoint.Under direction, to administer a large and / or complex and varied clerical operation that typically includes subordinate supervisors, and / or lead personnel; and to do other work as required.The Office Assistant series is used in County departments to provide clerical services. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety or equipment including but not limited to word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators, and prepare and complete a variety of forms and documents.Positions in this class plan, organize, and direct a clerical staff engaged in highly complex clerical duties or through subordinates supervise a large staff engaged in varied and complex clerical work.The Riverside University Health System is here for you when you or someone you love is in need of help to achieve and maintain a life of whole health wellness and recovery. Can you see yourself here?" target="_blank" rel="noopener noreferrer">

• Plans and directs through subordinate supervisors the operations of a clerical staff.
• Studies existing clerical policies and procedures and makes recommendations for organization or procedural changes to develop a more efficient organization, directs and coordinates through subordinate supervisors, procedural modifications resulting from policy changes or changes in state, county or federal laws relating to the work.
• Prepares manual of office procedures; hires, trains, assigns, reviews and evaluates work of subordinates.
• Answers questions that involves searching for and abstracting technical data and detailed explanation of laws, policies or procedures and refers on matters requiring policy decisions to supervisor.
• Allocates resources to meet staffing, office space and equipment needs; estimates supply and equipment requirements for budgetary purposes.
• Acts as technical resource person for staff development in clerical procedures.Experience : Four years of clerical experience including one year in a lead or supervisory position which involved one or more of the following primary responsibilities : assigning and reviewing the work of clerical staff; training clerical staff; devising or modifying record-keeping procedures and forms; evaluating office practices and developing improvements in clerical procedures. Either of the following may be substituted for one year of the non-specialized clerical experience.Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field.ORCompletion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.Knowledge of : Office management, organization, practices, and equipment; the principles of supervision, including training methods and techniques; business correspondence and record-keeping systems.Ability to : Supervise subordinates, devise and adapt work procedures and record-keeping systems to meet changing organizational or specialized clerical needs; understand, interpret, and supervise the application of laws, rules, and written directions to specific situations; work efficiently under the stress of continual interruptions, changing priorities, and tight time schedules; establish and maintain cooperative relations with subordinates, superiors, and others contacted in the work; analyze situations and adopt effective courses of action; prepare reports.Other Requirements License / Certificate : Possession of a valid California Driver's License may be required.Bilingual TestingThe Human Resources Department will coordinate a Bilingual (Spanish) Non-Proctored Assessment.Skills : Skill to type 40 words per minute may be required.County of Riverside Human Resources Contact : For more information regarding this position, please contact the recruiter, Jammie Smith, via email at jasmith@rivco.org.