What are the responsibilities and job description for the IT Communications Analyst l position at County of Riverside?
The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies.
The Riverside County Information Technology (RCIT) Department is seeking an IT Communications Analyst I who will be part of the Converged Communications Bureau and will focus on data network operations throughout the Western region of Riverside County.
The department is seeking candidates to perform network assignments that require knowledge and proficiency in data communication and voice networking. The IT Communications Analyst field responsibilities will include analyzing, constructing/installing, monitoring and repairing data networks.
The department desires candidates who are familiar with Microsoft Office Suite, can work independently with minimal supervision, apply their experience and expertise in network operations while being customer focused.
Highly competitive candidates will have network cabling experience, CompTIA Network , Cisco Certified Network Associate (CCNA) and/or BICSI ICT Certification.
The IT Communications Analyst I is the entry-level classification in the IT Communications Analyst series and is distinguished from IT Communications Analyst II. The latter is a separately allocated journey-level class in which incumbents are expected to work independently, requiring little supervision. Advancement to the next level is obtained by competitive selection through an open recruitment.
Meet the Team!
Riverside County Information Technology (RCIT) is a full-service provider of IT services. RCIT is an Internal Service Fund (ISF) department with 100% reliance on revenues received from services.
• Design, analyze, and define communication requirements and network infrastructure based on evaluation of work processes, customer requirements, available and emerging technology, and cost/benefit analysis.
• Monitor, coordinate, and control network and remote access; monitor network components, on-line applications, and network connectivity; track and analyze problems and resolutions.
• Develop and maintain communication system security and firewall requirements based on County standards and department needs.
• Make recommendations for infrastructure enhancements to gain efficiency and technological advantage; consult with users in planning for future needs and maintaining awareness of best practices and emerging technology.
• Measure network resource availability, performance, and capacity on a scheduled basis.
• Develop strategic plans for operation and growth of the telecommunication system.
• Troubleshoot system failures, performance deficiencies, and circuit and wiring issues.
• Install, configure, and maintain network hubs, switches, and routers.
• Research, evaluate, test, and recommend products, product versions and services to meet future business needs; research and prepare input to technology marketing strategy and rate development.
• Coordinate communication interfaces with federal, state, and local agencies and vendors.
• Establish technical hardware and software standards based on analysis of system performance, integration needs, current and emerging technology, and cost and benefit analysis.
• Monitor, coordinate, and control network and remote access; monitor network components, on-line applications, and network connectivity; track and analyze problems and resolutions.
• Develop and maintain communication system security and firewall requirements based on County standards and department needs.
• Make recommendations for infrastructure enhancements to gain efficiency and technological advantage; consult with users in planning for future needs and maintaining awareness of best practices and emerging technology.
• Measure network resource availability, performance, and capacity on a scheduled basis.
• Develop strategic plans for operation and growth of the telecommunication system.
• Troubleshoot system failures, performance deficiencies, and circuit and wiring issues.
• Install, configure, and maintain network hubs, switches, and routers.
• Research, evaluate, test, and recommend products, product versions and services to meet future business needs; research and prepare input to technology marketing strategy and rate development.
• Coordinate communication interfaces with federal, state, and local agencies and vendors.
• Establish technical hardware and software standards based on analysis of system performance, integration needs, current and emerging technology, and cost and benefit analysis.
Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with course work in computer science, computer information systems, data processing, information management, or a related field to the assignment.
Experience: One year of IT job-related experience, preferably with the County of Riverside.
Other Requirements
Possession of a valid California Driver License. A successful Security Clearance conducted by the Sheriffs' Department.
Possession of a valid California Driver License. A successful Security Clearance conducted by the Sheriffs' Department.
Preferred IT-Related Skills
In-depth problem, traffic and performance analysis; evaluating customer needs to define technology solutions; design and network topology analysis; principles, practices, methods, and techniques of communications technology; analysis and design of network systems; strategic planning processes; analysis of networked, multi-platform environments; use of systems level management tools in resolving high-level technical problems.
Knowledge Of
Knowledge Of
The principles, methods, and techniques used in the course of work for the IT Communications Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; the principles of documentation and recordkeeping, storage and retrieval is preferred.
Ability To
Ability To
Gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.
If you have any questions regarding this posting, please contact Amanda Duarte at aduarte@rivco.org.
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Salary : $50,134 - $76,317
