Medical Assistant - Desert Region

The Riverside University Health System (RUHS) Community Health Clinics is currently seeking a dedicated Medical Assistants to provide essential support to their desert region (Palm Springs, Cathedral City, Rancho Mirage, Palm Desert, Indio, Coachella and surrounding cities). The ideal candidates are bilingual and possesses a passion for delivering high-quality patient care. 

Under the guidance of licensed medical professionals, Medical Assistants play a crucial role in providing both administrative and medical support services to clients/patients and the public. This role involves a range of responsibilities to ensure the smooth operation of the department and the well-being of patients. 

"Your application for this recruitment may be used for additional openings in other desert locations, should they become available within the next 90 days."

Requirements: "Current and valid BLS certification issued by the American Heart Association (AHA). Please ensure you upload a copy at the time of application."

Work Schedule: Will be discussed during the interview.

"A Medical Assistant certification is highly preferred for this position. If you qualify for this position with a Medical Assistant certification, please upload a copy to your profile at the time of application. If you have trouble uploading documents, please email them to ldemelo@rivco.org."

Meet the Team!

The Riverside University Health System is here for you when you or someone you love needs help to achieve and maintain a life of whole health wellness and recovery. Can you see yourself here?

• Greet clients/patients at reception desk or counter; assist them in completing necessary documents and applications, answering routine questions and providing information; interview clients/patients to gather basic health related information (e.g., health status, living conditions, diet, residency, mobility, parenting skills, healthcare needs, etc.); register clients/patients using related computer information at time of appointment; obtain/verify patient demographic information; monitor client/patient behavior in the waiting room.

• Obtain medical history and chief complaint, including allergies; assist patients in ambulation and transfer; maintain medical charts and schedule appointments for staff.

• Perform routine medical data clerical tasks (e.g., typing, personal computer data input, filing, answering phones, etc.); inventory supply needs and help obtain medical and office supplies.

• Verify patient's health insurance coverage; contact health insurance to verify insurance eligibility and/or authorization for treatment (if patient does not have health insurance coverage, refer patients to Admissions and Collections Clerk for assistance); may receive and record payment for clinic visit.

• Submit treatment authorization requests into the EPIC database; check treatment authorization requests for completeness; follow-up on the status of treatment authorization requests.

• Record information for each patient encounter such as medical procedure and diagnostic tests performed by physician or licensed personnel.

• Prepare patients for examination, including positioning, draping, shaving, and disinfecting treatment sites; collect and record patient data including height, weight, temperature, pulse, respiration rate, blood pressure, and basic information about present and previous conditions; provide patient information and instructions as directed by medical staff.

• Perform the following routine clinical procedures: Taking vital signs, administering medications (oral, sublingual, topical, vaginal, rectal, inhalation, immunizations and subcutaneous injections) or providing a single dose to a patient for self-administration; performing simple or automated visual testing, obtaining, but not interpreting, results; removing sutures or staples from superficial incisions or lacerations; may perform phlebotomy for blood draw or transfusion (with phlebotomy certification), as directed.

• Perform ear lavage to remove impacted cerumen; assist with collection of non-invasive specimens such as urine, sputum, semen and stool; perform basic screening tests (e.g., electrocardiogram or visual acuity); perform Clinical Laboratory Improvement Act (CLIA) waived laboratory tests such as occult blood, ovulation tests, pregnancy, sedimentation rates, hemoglobin, urinalysis, and glucose screening.

• Process physician orders, including laboratory, x-ray, EKG, and schedule all same day tests and appointments; ensure diagnostic tests are received prior to patient's visit.

• Screen for eligibility for participation in health programs; assess client/patient progress and determine whether recommendations regarding health are being followed.

• Provide feedback, verbally and in writing, to licensed professional staff regarding client needs and community responses to health services and programs; obtain and evaluate specific information regarding health problems in order to provide guidance and instruction; conduct formal and informal information sessions covering good health practices and available health services.

• Make referrals to licensed professional staff. 

OPTION I

Education: Completion of a certification program in medical assisting. Completion of a Medical Assistant certification program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or from an institution accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) is preferred.

OPTION II

Education: Graduation from high school or attainment of a satisfactory score on a G.E.D. test.

Experience: One year performing front office/back-office support duties as a medical assistant in a physician's or dentist's office, hospital, health center, or other healthcare setting.

ALL OPTIONS

Knowledge of: Relevant medical terminology; basic patient care and/or administrative techniques; medical assisting skills and the various types of materials and equipment related to outpatient care and their applications; methods of conducting or assisting patients (per medical care provider's instructions) with basic tests and treatments performed at an ambulatory care clinic; basic needs and problems of disadvantaged groups: the causes and treatment of medical and/or public health problems and the problems facing the educationally and economically disadvantaged.

Ability to: Communicate effectively orally and in writing; establish and maintain good relations with a wide range of social and ethnic groups as well as professional staff and community members; obtain and record accurate patient information, and perform routine clinical procedures; follow and implement activities according to written standardized procedures; perform clerical tasks (e.g., utilizing a personal computer for inputting pertinent client/patient information, answering phones, filing, etc.).

General Information
Questions regarding this recruitment? Please contact Lucia De Melo via email at ldemelo@rivco.org. 

Salary : $39,978 - $57,824