What are the responsibilities and job description for the Senior Benefit Programs Specialist position at County of Roanoke Virginia?
~ Specializes in multiple financial service programs.
~ Conducts interviews of applicants to determine eligibility for assistance.
~ Trains other employees in benefit programs
~ Processes applicants for financial assistance.
~ Determines employability status of an applicant.
~ Detects fraud cases and makes appropriate referrals.
~ Performs duties as unit supervisor in their absence.
~ Maintains benefit programs records
~ Prepares benefit programs reports and files applications on individual cases.
~ Manages caseloads for applicants and recipients of federal, state and locally funded programs.
~ Interprets policy to individuals, families and the public.
~ Advises clients of other available services inside and outside the agency.
~ Corresponds with families and other agencies as needed.
~ Recommends changes in policy and procedure based on experience with clients, and re-evaluates impact of changes on clients' continuing eligibility.| Education | Required: High school diploma or equivalent. |
| Experience | Required: Considerable experience as an Eligibility Worker, or work in a related field |
| Knowledge, Skills and Abilities |
|
| Additional Requirements | Subject to a complete criminal history background search with acceptable results. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description. |
| Supervisory Responsibilities | May serve as unit supervisor during their absence |
| OVERALL PHYSICAL STRENGTH DEMAND | |
| LIGHT | Lift and/or exert force up to 20 lbs. occasionally, 10 lbs frequently, or insignificant amounts constantly OR requires walking or standing to a significant degree. |
| PHYSICAL DEMANDS | ||||
| C = Continuously 5.5 to 8 hours daily | F = Frequently 2.5 to 5.5 hours daily | O = Occasionally Up to 2.5 hours daily | R = Rarely Less than 1 hour per week | N = Never Never occurs |
| Code | Physical Demand | Code | Physical Demand | |
| F | Standing | C | Sitting | |
| F | Walking | O | Lifting | |
| O | Carrying | O | Pushing/Pulling | |
| O | Reaching | C | Handling | |
| F | Fine Dexterity | R | Kneeling | |
| R | Crouching | R | Crawling | |
| O | Bending | R | Twisting | |
| R | Climbing | F | Balancing | |
| C | Vision (Correction Required) | C | Hearing | |
| C | Talking | N | Foot Controls (driving, operation of equip, etc.) |
| ENVIRONMENTAL FACTORS | |||||
| D = Daily | W = Several Times Per Week | M = Several Times Per Month | S = Seasonally | R - Rarely | N = Never |
| Code | Health and Safety | Code | Environmental Factors | ||
| N | Mechanical Hazards | R | Dirt and Dust | ||
| N | Chemical Hazards | N | Extreme Temperatures | ||
| N | Electrical Hazards | R | Noise and Vibration | ||
| N | Fire Hazards | R | Fumes and Odors | ||
| N | Explosives | R | Wetness/Humidity | ||
| R | Communicable Diseases | R | Darkness or Poor Lighting | ||
| R | Physical Danger or Abuse | | Other (specify) |
| PRIMARY WORK LOCATION |
| Office Environment |
| MACHINES, TOOLS, EQUIPMENT, WORK AIDS |
| Personal computer, fax machine, calculator, phone |
| PROTECTIVE EQUIPMENT REQUIRED |
| none |
Salary : $45,723 - $50,295
