Demo

Office Assistant - Healthcare

County of San Bernardino, CA
San Bernardino, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Salary : $17.37 - $23.30 Hourly

Location : Throughout San Bernardino County, CA

Job Type : Full-time

Job Number : 25-03365-01

Department : Multiple County Departments

Opening Date : 02 / 24 / 2025

Closing Date : 3 / 7 / 2025 5 : 00 PM Pacific

Max Number of Applicants : 300

The Job

ONLY THE FIRST 300 APPLICATIONS WILL BE ACCEPTED

Pre-posted for viewing starting Monday, February 24, 2025. Applications will only be accepted online starting at 9 : 00 a.m. on Monday, March 3, 2025, until 300 applications have been received or until 5 : 00 p.m. on March 7, whichever occurs first.

San Bernardino County is accepting applications for Office Assistant - Healthcare who perform basic clerical support duties in a healthcare environment. Duties may include but are not limited to :

  • Providing general information to the public via phone or in-person;
  • Answering questions regarding specific departmental procedures and practices;
  • Processing a variety of documents and maintaining files;
  • Scheduling appointments and meetings;
  • Preparing letters, reports, invoices, and other documents;
  • Performing data entry.

Positions exist throughout Arrowhead Regional Medical Center, Department of Behavioral Health, Department of Public Health, and Sherriff's / Corrections . Now is the time to begin a fulfilling career with ! (Candidates may indicate personal preference in the Supplemental Questionnaire of the application).

Official Title : Office Assistant I - Clinic. For more detailed information, refer to the official San Bernardino County Office Assistant I - Clinic job description.

This position comes with an excellent benefits package for the employee and their dependents!

HEALTH BENEFITS

PAID TIME OFF

RETIRMENET PERKS

  • Medical & Dental : Family Coverage
  • Vision : Employee Coverage
  • Premium subsidies to offset health costs
  • Flexible Spending Account : Pre-tax account for qualified healthcare expenses
  • Up to 4 weeks accruable vacation with cash-out option
  • 11 days accruable sick leave
  • 15 paid holidays
  • Perfect Attendance Leave
  • Flexible work schedules (in some departments)
  • Generous pension
  • Retirement reciprocity may be available!
  • 457(b) Deferred Compensation
  • Retirement Medical Trust (RMT)
  • DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability

    Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

    CONDITIONS OF EMPLOYMENT

    Pre-Employment Process : Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.

    Shift work and / or weekend work : Some departments may require shift work and / or weekend work. Must indicate availability on the application.

    Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

  • Salary increases contingent upon Property Related Revenue and / or statewide Realignment Sales Tax Collections performance.
  • Minimum Requirements

    Option 1 :

    Six (6) months of full-time equivalent in-office clerical experience.

    Option 2 :

    Healthcare certificate, license, or degree (Medical Assistant cert, CNA cert, or a closely related healthcare certification).

    NOTE : Proof of a certificate, license, or degree is required and MUST be submitted with the application by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to employment@hr.sbcounty.gov.

    Job duties must be clearly detailed on the Application. Retail sales and food service experience are not considered qualifying.

    Desired Qualifications

    Candidates with education in Healthcare, including knowledge of Medical Terminology, are highly desired.

    Bilingual Skills ( Spanish / English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish / English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required.

    Selection Process

    Application Procedure : To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. Only the first 300 applications will be accepted online starting at 9 : 00 a.m. Monday, March 3, 2025. Resumes will not be accepted in lieu of the application and / or supplemental questionnaire.

    There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

    All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam / block / filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

    If you require technical assistance , please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

    EEO / ADA : San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

    ADA Accommodation : If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.

    Veterans' Preference : Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click for information and instructions to request Veteran's Preference points.

    Please click HERE for important Applicant Information and the County Employment Process .

    Clerical Unit

    The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

    For a summary of benefits,

  • please click
  • Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at

  • Retirement benefits subject to change.
  • Instructions : The information provided in your Work Experience and your responses to the following Supplemental Questionnaire will be used to evaluate your application. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted.

  • I have read and understand the above statement.
  • Duties Performed : Indicate the type of clerical tasks and duties you have performed in a professional work environment. Select all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

  • Answer questions regarding specific departmental practices
  • Answer questions regarding specific departmental procedures
  • Collect, enter, process, sort, and tabulate information
  • Draft letters
  • Maintain files and records
  • Perform data entry
  • Prepare invoices
  • Prepare reports
  • Process a variety of documents
  • Provide general information to the public in person
  • Provide general information to the public via phone
  • Schedule appointments and meetings
  • No related clerical experience
  • Special Skills : Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply in the following questions.Failure to indicate any of the below special skills will not preclude candidates from consideration for other opportunities.

  • I have read and understand the above statement.
  • Special Skills : Indicate the areas in which you have experience. Check all that apply. Experience referenced in this section MUST be listed in the work history section of your application.

  • Behavioral Health : Experience working with behavioral health consumers in a mental health clinic, substance abuse treatment program, psychiatric residential facility, or other setting.
  • Cashiering : Experience using a cash register or automated cashiering system, which included balancing receipts.
  • High Volume Data Processing : Experience performing high volume data entry of at least 50,000 keystrokes per day and / or using imaging tools and software.
  • High Volume Telephone : Experience in a centralized call center, using a switchboard, or multi-line phone system with a high daily call volume of 50 or more calls per day.
  • Hospital / Acute Care Psychiatric : Experience working in a hospital / acute care setting, which included supporting a behavioral health unit that provided inpatient and emergency psychiatric services.
  • Hospital / Acute Inpatient Care : Experience working in a hospital / acute care setting.
  • Hospital / Acute Outpatient Care : Experience working in a hospital / acute care setting.
  • Legal Office : Experience working in a legal office preparing, filing, and proofreading legal forms.
  • Medical Office : Experience working in a medical or dental office, which included assisting the physician, making appointments, verifying insurance, and / or processing claims.
  • Microsoft Excel : Experience using Microsoft Excel for work and / or school.
  • Microsoft Word : Experience using Microsoft Word for work and / or school.
  • Local Medical Emergency Services Agency : Experience working in an emergency services agency supporting EMT certification / accreditation processes or related job duties.
  • None of the above
  • Indicate the amount of experience you possess in the areas selected above.

  • 1-3 months
  • 4-6 months
  • 7-11 months
  • 1 year or more
  • I do not possess any qualifying experience.
  • Department Interest : Vacancies may occur in the Department of Behavioral Health, Department of Public Health, Sherriff's, and / or Corrections . Please indicate your willingness to be referred to these departments.

  • Arrowhead Regional Medical Center (ARMC)
  • Department of Behavioral Health
  • Department of Public Health
  • Sherriff's / Corrections
  • All of the above
  • Bilingual Skills : Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be a nexus to bilingual compensation. In addition to English, check any of the following languages you are also fluent in. Testing of bilingual skills may be required to receive additional compensation.

  • American Sign Language (ASL)
  • Arabic
  • Korean
  • Mandarin
  • Spanish
  • Tagalog
  • Vietnamese
  • Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.)
  • None of the above
  • Spanish Screening : Have you previously passed the San Bernardino County Human Resources Spanish screening exam?

    Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and / or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.
  • ATTENTION GMAIL USERS
  • We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

    For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

    Note : If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

  • I understand
  • Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
  • Required Question

    Salary : $17 - $23

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