Supervising Liability Claims Representative

Salary : $78,769.60 - $108,472.00 Annually

Location : San Bernardino, CA

Job Type : Full-time

Job Number : 25-19866-01

Department : Risk Management

Opening Date : 02 / 08 / 2025

Closing Date : Continuous

The Job

APPLY BY 5 : 00PM, FRIDAY, FEBRUARY 21st, 2025 FOR PRIORITY CONSIDERATION FOR 1ST ROUND INTERVIEWS!

FUTURE SALARY INCREASES 3% Effective February 2025 / 2026

The Risk Management Department is recruiting for a Supervising Liability Claims Representative to oversee the activities of the Liability Division. This position supervises a medium-sized team of approximately ten direct reports, including Liability Claims Adjusters and Claims Assistants. The primary responsibilities of this position are to plan, organize, and direct the activities of liability, medical malpractice, and property claims programs for the County. This position assigns, evaluates, and supervises the investigation, adjusting, and defense of all public liability claims; approves recommended settlement value within authorized monetary authority; analyzes legislation, court decisions, and industry trends; and administers the County's public liability subrogation recovery program.

For more detailed information, please view the Supervising Liability Claims Representative job description.

This excellent opportunity for career growth also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below :

Benefits Overview

HEALTH BENEFITS

PAID TIME OFF

RETIREMENT PERKS

• Medical & Dental : Family Coverage
• Vision : Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account : Pre-tax account for qualified healthcare expenses
• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 40 Hours Admin Leave
• 40 Hours Annual Leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)
• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability

Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

Click HERE for more Employee Benefits information

Modified Benefit Option : As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the

A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9 / 80 schedule, where incumbents enjoy a nine-day biweekly schedule.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process : Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam / drug test.

Travel : Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.

Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Option 1 : Six (6) years of full-time, highly responsible experience in the direct administration or supervision of complex liability claims including : reviewing, evaluating, and investigating tort liability claims which must include subrogation in multiple lines of coverage, medical malpractice, personal injury, and 1st and 3rd party property damage. Experience must include two (2) years of full-time supervisory or lead experience. Experience may be concurrent.

Option 2 : A bachelor's degree from an accredited institution

Desired Qualifications

The ideal candidate will have :

Selection Process

Examination Procedure :

There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume; it will not be reviewed.

Application Procedure :

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time.

APPLY BY 5 : 00PM, FRIDAY, FEBRUARY 21st, 2025 FOR PRIORITY CONSIDERATION FOR 1ST ROUND INTERVIEWS!

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam / block / filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO / ADA : San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation : If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference : Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Supervisory Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at

Instructions : The information provided on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation . Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered. Do not refer to a resume as it will not be reviewed.

Minimum Requirements : Indicate which qualifying option you meet.

Education & Training : Indicate your highest level of education and list any professional insurance training (courses or seminars). Include the institution / organization name and course title.

Liability Claims Experience : Indicate which of the following liability claim types you have adjusted. Check all that apply.

Qualifying Experience : Describe your experience directly administering or supervising complex liability claims, including : reviewing, evaluating, and investigating tort liability claims which must include subrogation in multiple lines of coverage, medical malpractice, personal injury, and 1st and 3rd party property damage.Include your employer(s), job title(s), and type(s) of complex liability claims. Experience must also be clearly described in the work experience section of your application. If none, indicate "N / A."

Public Entity : Describe your experience adjusting litigated and non-litigated liability claims for a public entity. Include your employer(s), job title(s), the type of public entity (i.e., county, city, state, federal), the claims type(s), your settlement authority, your authority for establishing reserves, and your experience making court appearances.If none, indicate "N / A."

Medical Malpractice : Describe your experience adjusting litigated and non-litigated medical malpractice claims. Include your employer(s), job title(s), settlement authority, your authority for establishing reserves, and your experience making court appearances.If none, indicate "N / A."

Law Enforcement : Describe your experience adjusting litigated and non-litigated liability claims involving law enforcement organizations.Include the employer(s), job title(s), your settlement authority, your authority for establishing reserves, and your experience making court appearances.If none, indicate "N / A."

Property Damage / Auto : Describe your experience adjusting litigated and non-litigated property damage / auto claims. Include your employer(s), job title(s), settlement authority, your authority for establishing reserves, and your experience making court appearances.If none, indicate "N / A."

Catastrophic Bodily Injury : Describe your experience adjusting litigated and non-litigated catastrophic bodily injury / death claims. Include the employer(s), job title(s), settlement authority, your authority for establishing reserves, experience making court appearances, and experience in a coroner's or medical environment.If none, indicate "N / A."

Employment : Describe your experience adjusting litigated and non-litigated employment claims, including experience with related hearing bodies and Equal Employment Opportunity (EEO). Include your employer(s), job title(s), your settlement authority, your authority for establishing reserves, and your experience making court appearances.If none, indicate "N / A."

Supervisory / Lead Experience : Do you possess at least two (2) years of full-time supervisory or lead experience in a liability claims environment?

Lead / Supervisory Experience : Describe your experience as a lead or supervisor in a liability claims environment. Include your employer(s), job title(s), the number of employees supervised, and their job title(s). Lead / Supervisory experience must also be clearly described in the work experience section of your application.If none, indicate "N / A."

Lead / Supervisory Experience : Indicate which of the following tasks you have performed as a lead or supervisor in a liability claims environment. Check all that apply.

Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and / or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note : If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation, and an email confirmation will be sent to the email address listed on your application. We recommend that you save and / or print these for your records. Please note : if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

Required Question

Salary : $78,770 - $108,472