What are the responsibilities and job description for the Public Authority Office Specialist - Spanish Speaking Required (Open) position at County of San Mateo, CA?
Salary : $62,608.00 - $78,249.60 Annually
Location : County of San Mateo, CA
Job Type : Full-Time
Job Number : POSTING ONLY (E337)
Department : IHSS Public Authority
Opening Date : 02 / 13 / 2025
Bargaining Unit : 37
Description
The Public Authority for In-Home Supportive Services (IHSS) is seeking well-qualified individuals for the position of Office Specialist with fluency in English and Spanish . There is one vacancy in the Public Authority ( this is not a County position ). The Office Specialist is not a County position but works directly with the San Mateo County In-Home Supportive Services program and is located within San Mateo County Aging and Adult Services in San Mateo, CA.
Office Specialists provide complex, technical, or specialized clerical services. They are considered experts in all aspects of the general office support functions. Office Specialists perform difficult clerical tasks , answer questions of all degrees of complexity from lower level office support staff, visitors and telephone callers and, when necessary, direct them to other appropriate individuals; create correspondence, reports and documents using a computer; proofread typed material for accuracy, completeness , and correct English usage; enter, edit , and retrieve data in automated information systems; gather material for meetings, prepare agendas , and type minutes of meetings; order office supplies; organize and maintain office files; perform other related office tasks as required; and serve as a back-up for clerical co-workers who are absent from the office.
The ideal candidates must be able to prioritize tasks efficiently and manage workload in a fast-paced environment, produce written communications with accuracy and completeness, demonstrate flexibility in handling a wide variety of assignments with shifting deadlines, ability to work effectively with people from diverse backgrounds and handle sensitive or confidential matters, and ability to stay composed and handle high-pressure situations gracefully.
PUBLIC AUTHORITY
The Public Authority (PA) was established by the San Mateo County Board of Supervisors in 1993 for the purpose of administering the provider components of the County of San Mateo's In Home Supportive Services (IHSS) program. The IHSS Program provides homecare services to Medi-Cal eligible individuals who are aged, blind or disabled to assist them to remain safely in their homes as an alternative to out-of-home care.
The Public Authority serves as the employer of record for IHSS homecare workers, with the IHSS consumer retaining the right to hire, fire and train their worker. The Public Authority's responsibilities include operating a Registry that recruits, screens, and refers potential homecare providers to IHSS consumers needing personal assistance in their home; screening the backgrounds of IHSS providers in accordance with IHSS policies and regulations; providing training opportunities to IHSS providers to enhance their skills in serving IHSS consumers; and offering support and assistance to Registry consumers and providers to ensure a long-term and well-functioning working relationship.
Qualifications
Knowledge of :
- Office administrative practices and procedures, including filing and the operation of standard office equipment.
- Basic business data processing principles and the use of word processing or personal computing equipment.
- Policies and procedures related to the department to which assigned.
- Proper form for typed materials.
- Business arithmetic, including percentages and decimals.
- Correct English usage, including spelling, grammar and punctuation.
- Record keeping principles and procedures.
Skill / Ability to :
Education and Experience :
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is :
Note : Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Application / Examination
If you are interested in being considered for this position, the following materials must be electronically submitted in a Word or PDF format.
Supplemental Questions
Please include the words "Public Authority Office Specialist" in the subject line of the email submission. Please submit the required materials electronically via email to :
Estella Castillo, Health Services Manager I
ecastillo1@smcgov.org
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and / or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
Please visit for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE : Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
Salary : $62,608 - $78,250
