Care Manager Specialist II - Justice Involved Specialist - Limited Term (Open)

San Mateo County Health is seeking a well-qualified individual for the position of Care Management Specialist II - Limited Term. 

This is an exciting opportunity to work with the Bridges to Wellness Program in San Mateo County Health to support the development of workflows and best practices for providing Enhanced Care Management (ECM) to the Justice-Involved population. 

There is currently one limited term vacancy in the Public Health, Policy and Planning Division. This position is stationed in San Mateo, CA, but will regularly travel/drive to perform the duties of the job at the County jail and in the field. 

This limited term position is expected to last three-years and will be instrumental in developing expertise for serving this population under the new CalAIM regulations that allow for up to 90 days of ECM services prior to release. We are seeking to expand our expertise, pilot our services in the jail and develop key relationships with the Sheriff’s Office to better support these individuals in order to reduce homelessness and recidivism.

Primary responsibilities will include, but are not limited to, the following:  

• Conduct outreach to eligible clients using various modalities and apply appropriate techniques to engage client into care.
• Evaluate client condition using a variety of assessment and screening tools, established clinical guidelines, interviews with clients and/or other professionals, and determine the appropriate referral(s), level of care, and recommended case/care management plan.
• Interview clients and their families to obtain medical, behavioral health, socio-economic, and other case history and administer appropriate assessment instruments to assist in the development and/or implementation of a person-centered care plan.
• Assess, evaluate and document social determinants of health appropriately.
• Ensure appropriate coordination of care to ensure clients continued engagement, recovery and success.
• Gather appropriate enrollment documentation for clients including consents to treatment and releases of information and ensure that the client’s chart is current.
• Maintain case files on clients including assessment summaries, progress notes, court and/or social service documents, treatment authorizations, referrals and related correspondence with clients.
• Gather appropriate consents from clients to use in gathering information from outside agencies/sources.
• Establish relationships with a continuum of providers and other partners in the community for the referral and care of client’s health, behavioral health, social, and related needs.
• Regularly meet with clients to provide information and support regarding their care and recommended services and treatments available and document services provided in the electronic health record.
• Evaluate client needs during each interaction and update care plan as needed.
• Work with members of care team including community agencies as required to assist clients in implementing their care plan goals in the various domains and in coping with challenges.
• Consult with other professionals when clinical expertise is needed in development of care plans.
• Attend case conferences, Multi-Disciplinary Team (MDT) meetings and related meetings to coordinate client care and activities with other divisions of the department, other County departments and community groups and providers.
• Perform related duties as assigned.

Ideal candidate will possess: 

• In-depth experience working with individuals who are justice-involved and experience incarceration. 
• Extensive case management experience with vulnerable populations including those experiencing homelessness, behavioral health challenges and chronic medical conditions.
• Ability to obtain a clearance for visits in the county jail.
• Experience with documenting services provided.
• Experience developing and documenting workflows and best practices.
• Experience working with diverse client populations.
• Demonstrated ability to communicate professionally, both in verbal and written communication.
• Experience using bilingual Spanish speaking fluency in providing services to clients. Bilingual Spanish speaking skills are preferred, but not required.

The Public Health, Policy and Planning division of San Mateo County is dedicated to advancing health equity and well-being, in collaboration with our communities and through partnerships, for those that live, work, learn and play in San Mateo County.

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

Information for current County employees: Current and regular San Mateo County Employees who are interested in this assignment must submit application materials and compete in the selection process. If you are successful in the selection process and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.Security Clearance:
This position requires that the applicant obtain and maintain a security clearance as a condition of employment.If you are interested in being considered for this limited term position the following items must be submitted via e-mail:

• Cover letter and resume outlining your skills and experience

Please include the words "Care Manager Specialist II - Justice-Involved Population - Limited Term Position" in the subject line of email submission. All submitted materials must be in a Word or PDF format. Please submit the above listed materials via email to:

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Salary : $6,892 - $8,616