What are the responsibilities and job description for the Payroll-Personnel Coordinator IV - Limited Term - San Mateo Medical Center (Open) position at County of San Mateo?
Under general supervision, the Payroll-Personnel Coordinator IV – Limited Term provides technical and specialized payroll and/or personnel-related support to a large and complex County department and/or division(s) or perform payroll and/or personnel-related functions at a Countywide level with responsibilities for reviewing, correcting and instructing the work of other Coordinators; coordinate human resources, payroll and/or timekeeping processes; maintain personnel-related records; provide information to management and employees regarding payroll and personnel-related matters; and perform related work as required. The Payroll-Personnel Coordinator IV – Limited Term will also be responsible for scanning all of our paper personnel files to an electronic version.
Distinguishing Characteristics
Payroll/Personnel Coordinator IV is the lead or specialist level class in the Payroll/Personnel Coordinator series. This level is distinguished from the Payroll/Personnel Coordinator III in that the former is assigned to larger County departments with 24/7 operations, various locations, programs and shifts or in central Human Resources or Controller's Office. At this level, work requires the analysis of unusual circumstances, understanding and proper application of complex and multiple labor contract provisions and assessing a variety of approaches to finding solutions. Actions to be taken or responses to be made differ in such things as the source of information, the kind of transaction or scenario, the type of employee and his/her eligibility for labor contract provisions. Positions at central HR and Controller's Office provide lead, guidance and instructions to other departmental Coordinators.
The ideal candidate will have:
- Strong computer skills and a working knowledge of Workday, Automated Time Keeping System (ATKS), or other payroll/human resources systems.
- Experience administering payroll and time-card functions in a local government setting.
- Ability to quickly learn and retain proficiency on complex processes and automated systems.
- Ability to perform data entry with speed, accuracy, and attention to detail.
- Experience with Word and Excel.
- Ability to perform accurate salary calculations.
- Ability to interpret and apply complex rules and policies pertaining to payroll, including labor contracts.
- Ability to handle multiple tasks and keep track of workflows under firm deadlines.
- Experience communicating effectively and providing prompt and courteous assistance to employees.
- Excellent customer service and interpersonal skills.
- Excellent organizational skills.
- Ability to promote and support a positive work environment.
- Strong understanding of the importance of timely and accurate payroll to the organization.
This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.
Duties may include, but are not limited to, the following:
- Perform technical and specialized office support work, relating specifically to payroll and personnel, which requires the use of independent judgment and the application of technical skills.
- Generate, review and interpret a variety of automated reports on a routine basis to identify and resolve payroll and personnel change errors and discrepancies; researches and analyzes discrepancies and processes appropriate corrections. Some positions are assigned to perform audit and corrections countywide payroll and personnel data.
- Answer inquiries from internal and external clients.
- Under the direction of Human Resources or Controller's Office may assist other departmental staff with payroll/personnel processing and procedures.
- Process time reporting forms, verify information and calculations, specific payroll rates related to such items as holiday, overtime, off-shift, and predetermined premium rates, monitor leave and compensatory time totals.
- Prepare and process personnel requisition forms for filling permanent, temporary and part-time vacancies.
- Coordinate and execute employee onboarding and off-boarding in conjunction with supervisors and the Human Resources Department; process paperwork required for new employees; provide employees guidance on how to navigate through available onboarding resources.
- Interpret, explain and comply with negotiated contracts, prescribed laws, rules, regulations and confer with Human Resources and/or Controller's Office as needed.
- Perform all personnel action processes including job changes, compensation changes, initiating hires, processing retroactive pay, etc.; research and assemble information from a variety of sources and make associated arithmetic and/or statistical calculations.
- Regularly generate and analyze audit reports related to time entry, job and compensation changes to ensure accurate entry and completion of tasks by various department staff; identify and correct errors; notify individual employees of corrections or action needed and elevate communications to a supervisor as appropriate.
- Run reports as requested by management.
- Organize and maintain various files, including those related to personnel matters.
- Enter and retrieve data using a personal or on-line computer system; review computer or manually produced reports for accuracy and make corrections as required.
- Assist employees, supervisors and managers with payroll, timecard and personnel-related inquiries, and in interpreting, and applying payroll, retirement, and benefit laws, rules, regulations, bargaining unit contracts, policies and procedures; and resolve problems and recommends solutions.
- Responds to salary verification requests.
- Research record keeping issues including sick leave, vacation or non-contract balances, and performs appropriate action as needed.
- Interpret, explain and comply with negotiated contracts, prescribed laws, rules, regulations.
- Perform related duties as assigned.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of journey level general or fiscal office support experience which has included payroll or personnel assistance OR four years of general clerical or office assistant experience.
Knowledge of:
- Methods and practices related to payroll and personnel processes in a complex, public agency.
- County labor contracts, Civil Service Rules and other related policies and procedures.
- Standard processes for completing and processing varied payroll and personnel documents.
- Office administrative practices and procedures, including record keeping and the operation of standard office equipment.
- Basic business data processing and business arithmetic, including percentages and decimals.
- Correct English usage, including spelling, grammar and punctuation.
- Record keeping principles and procedures.
- HRIS and timekeeping system.
- Perform detailed technical and specialized payroll and personnel support work.
- Interpret complex written guidelines, rules, policies and procedures and accurately apply the direction provided to operational actions and procedures.
- Understand immediate and downstream effects of executed actions, decisions and advice.
- Work independently and organize, prioritize and coordinate simultaneously occurring work activities.
- Understand and apply payroll and personnel-related County ordinances, Civil Service Rules, labor contractual agreements, etc. to specific cases.
- Establish and foster effective working relationships with those contacted in the course of the work.
- Analyze data and make arithmetic calculations as needed with speed and accuracy.
- Use initiative and sound independent judgment within established guidelines.
- Communicate clearly and effectively with employees, managers and external agencies through verbal and written methods.
- Embrace and learn new technology, software or systems related especially those related to payroll and personnel coordination.
- Keep up to date and adapt quickly to changes in related procedures and HRIS business processes.
- Collaborate with managers and supervisors, give guidance and/or training on related payroll and personnel transactions.
- Operate standard office equipment and common office software applications such as email, word processing, spreadsheets and internet browsers.
If you are interested in being considered for this position, the following materials must be electronically submitted in a Word or PDF format.
- Responses to Supplemental Questions
- Resumé
- Describe the education and experience(s) that have prepared you for the position of Payroll/Personnel Coordinator IV. Please include where your experience(s) were gained and the specific duties you performed.
- Describe your work experience (specifically your roles and responsibilities) using the following: (a) payroll/human resources system, (b) electronic timekeeping system, (c) learning management system, (d) Microsoft Excel, and (e) Microsoft Word.
- This position requires working under pressure of tight deadlines with priorities changing on a short notice, while maintaining high-quality results. Provide a work-related example that best demonstrates your ability to handle multiple tasks while working under pressure. Include how you ensure the timeliness, accuracy, and completeness of your own work.
Include the words "Payroll-Personnel Coordinator IV – Limited Term (Open)" in the subject line of your email submission.
Again, your resume must be in a Word or PDF format. Applications, via the website, are not being accepted for this position. Please submit the required materials electronically via email to:
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions and a resume) will not be considered.
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
Salary : $6,290 - $7,862