Demo

Health Education Assistant

County of Santa Barbara, CA
Santa Barbara, CA Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

Salary : $25.15 - $29.93 Hourly

Location : Santa Maria, CA

Job Type : Full-time

Job Number : 25-3906-01 (O)

Department : Public Health

Opening Date : 01 / 30 / 2025

Closing Date : 2 / 27 / 2025 5 : 00 PM Pacific

Description

SALARY

25.15 - $29.93 Hourly

52,318.24 - $62,256.48 Annually

Bilingual / Trilingual allowance, when applicable

The County of Santa Barbara Health Department is seeking dynamic individuals to join our team as Health Education Assistants. If you're bilingual English / Spanish and enjoy helping your community reach their health goals, this could be your opportunity to become a vital part of our Women, Infants and Children (WIC) Program!

We are currently accepting applications to fill one (1) full-time trilingual (English / Spanish / Mixteco) Health Education Assistant and one (1) CSR

  • 1414 full-time bilingual (English / Spanish) Health Education Assistant position with the Women, Infants and Children (WIC) Program in Santa Maria. Please note,these positions require travel throughout the County

We are also accepting applications to establish an employment list for future Full-Time, Part-Time, and Extra Help (temporary) and

  • 1414 vacancies for Health Education Assistants in Santa Barbara, Santa Maria and Lompoc.
  • Civil Service Rule 1414. Appointment to Fill Vacancy During Leave of Absence. 1414 vacancies may occur as a result of a leave of absence and the duration of the appointment shall be subject to the return of the individual who is on leave. A person who is appointed to a position under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on the performance of the appointee and the needs of the department.
  • Please be sure to indicate on your application all of the locations you are willing to accept employment for current and future vacancies. If you qualify for this position and pass the required selection steps, your name will be sent to the hiring manager(s) of the vacancy location(s) you have expressed you are willing to work.

    BENEFITS : The County of Santa Barbara offers generous benefits. Click on the Benefits Tab above or CLICK HERE to view more information. In addition, applicants from other public sector employers may qualify for :

  • Retirement reciprocity
  • Time and service credit towards for an advanced vacation accrual rate
  • THE POSITION

    Under general supervision, the Health Education Assistant provides direct services to participants enrolled in programs within the Public Health Department and / or provides assistance with access to medical services and healthcare coverage; and performs related duties as required.

    Health Education Assistant is the entry-level classification. Incumbents learn the program policies and procedures, and apply their knowledge of basic nutrition and health concepts in order to conduct individual and group nutrition education.

    THE IDEAL CANDIDATE will possess :

  • WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health;
  • The ability to speak, read and write in Spanish and / or a Mixteco dialect;
  • Experience in breastfeeding support and education;
  • Great customer service skills;
  • Excellent verbal and written communication skills;
  • Experience with data systems, Microsoft Outlook and Word;
  • Experience working with pregnant women, infants and children.
  • NOTE : The current vacancies require all candidates to be fluent in Spanish / English or Mixteco / English. Candidates who do not speak, read and write fluently in Spanish will not be considered for the current vacancies.

    THE PROGRAM :

    The is a nutrition program for pregnant and postpartum individuals, infants and children. WIC helps families by providing checks for buying healthy foods, nutrition and breastfeeding education and support, and referrals to health care and community services. Some positions will be providing direct assistances to participants who speak Mixteco.

    Health Education Assistants in the WIC Program learn the WIC Program policies and procedures, and apply their knowledge of basic nutrition and health concepts in order to conduct individual and group nutrition education.

    Click Here to learn more about the County Health team and follow us on Social Media to stay up-to-date.

    Examples of Duties

  • Answers phone calls and inquiries, provides general program information, screens applicants for eligibility and schedules appointments for WIC applicants and participants and / or appointments for medical services or health care coverage screening.
  • Determines eligibility of clients according to State or Federal guidelines based on income, residence status, and / or nutritional assessment category.
  • Conducts nutrition assessment, and weights and measures participants.
  • Provides learner-centered individual nutrition and breastfeeding education.
  • Conducts group nutrition and breastfeeding education classes using adult learning techniques.
  • Secures WIC check stock, prints checks and documents / check issuance to participants.
  • Enters required information into the practice management system, electronic health record and / or the WIC computer system.
  • Provides referrals to appropriate health and community resources.
  • Conducts outreach and educational activities to individuals and groups in the community.
  • Adjudicates patient claims and prepares utilization reports as necessary.
  • Employment Standards

    High School Diploma or equivalent AND :

  • Two (2) years of experience providing basic nutrition or health concepts and / or program regulations to clients, in a health or medical setting; OR ,
  • Two (2) years of experience performing duties equivalent to an Administrative Office Professional I with Santa Barbara County that requires experience providing basic nutrition or health concepts and / or program regulations to clients, OR ,
  • A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.
  • Additional Qualifications : Possession of a California Class C Driver's License may be required at time of appointment. Incumbents must be willing to travel throughout the County.

    Positions assigned to the Primary Care and Family Health must become Certified Enrollment Counselors within the first 90 days of employment. This requires successful completion of a 40-hour Covered California health care coverage course and the ability to pass a State Certified background check to comply with Covered California requirements.

    Knowledge of : basic nutrition or health concepts; office procedures and practices; English usage and grammar; and computer operations.

    Ability to : provide excellent customer service to the participants of the WIC program, the public and / or to PHD patients; learn, apply and use State WIC data system and / or other medical services and eligibility data systems; learn breastfeeding and health education concepts for positions assigned to the WIC program; make group presentations and lead discussions; interpret and explain rules and regulations; learn health education techniques and methods; effectively communicate program information to a wide range of people; document client status; establish and maintain working relationships with superiors, co-workers and the public; learn group dynamics and human behavior; maintain client confidentiality.

    Desirable Qualification : WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health.

    NOTE : The current positions REQUIRE all candidates to be fluent in Spanish / English or Mixteco / English. Candidates who do not speak, read, and write fluently in Spanish will NOT be considered for the current vacancies. If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for this job, which requires bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications, in accordance with Civil Service Rule 7.

    Supplemental Information

  • Review applications and supplemental questionnaires to determine those applicants who meet the employment standards.
  • Supplemental Questionnaire Ranking : Responses to the required supplemental questionnaire will be evaluated and auto-scored. Candidates' final score and rank on the employment list will be determined by their responses to the supplemental questionnaire. This process may be eliminated if there are fewer than 12 qualified candidates.
  • Candidates must receive a percentage score of at least 70 on the supplemental questionnaire ranking to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive written notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.

    REASONABLE ACCOMMODATIONS : The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider, or learning institution.

    Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

    Conditional Job Offer : Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. The appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.

    Selectees must, as a condition of employment, sign statements agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting and Section 15630 of the California Penal Code relating to elder abuse reporting.Incumbents must be willing to travel to clinic sites, and may work evenings and weekends. Bilingual skills may be required for some positions.

    The Santa Barbara County Public Health Department requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the County Health Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time .

    Disaster Service Workers : Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

    STATEMENT OF COMMITMENT

    The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.

    We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and / or Santa Barbara County ordinances.

    We believe equity and inclusion are vital to fulfill the County's mission and to embody a culture of "One County, One Future." Expanding the full range of employee talent allows the County to deliver our best to all our community members.

    We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity. APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE : 02 / 27 / 25 at 4 : 59 PM PST . Applications and job bulletins can be obtained 24 hours a day at

    Farrah Medrano, Talent Acquisition Lead,

    County Health,

    Retirement Plans

  • Generous County Defined Benefit Plan
  • Eligible to participate in 457(b) Deferred Compensation Plan
  • Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans
  • For more information on our retirement plans, please visit : and
  • Health Benefits

  • Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums
  • On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents
  • Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members
  • Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits
  • Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more!
  • For more information on our health benefits, please visit :
  • Paid Time Off

  • Vacation Leave 12 to 25 days per year depending on length of public employment
  • Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement
  • Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below)
  • Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting
  • For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below)
  • Miscellaneous Benefits

  • County Paid Term Life Insurance
  • County Paid Long Term Disability Insurance
  • Childcare and Employee Discounts
  • Relocation Assistance may apply
  • Flexible work schedule may apply
  • For more information on all of these benefits, please visit :
  • Compensation Summary

  • To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit :
  • This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions. Amounts are generally prorated for part-time employment.
  • I acknowledge that it is my responsibility as an applicant to provide sufficient information on my application to demonstrate that my education and experience meet the employment standards (minimum qualifications) for this position as detailed in the job bulletin. I further acknowledge that if the County determines I do not meet the employment standards there will be no opportunity for me to provide additional information regarding my application after the closing date listed on the job bulletin. Therefore, I understand that before submitting a job application, it is important that I review the job bulletin thoroughly and ensure that my application clearly reflects how my education and experience meets the employment standards at the time I submit my application.

  • I understand.
  • As part of the application process, a completed supplemental questionnaire must be submitted along with the standard application form. Resumes will be accepted, but NOT in lieu of a completed application and supplemental questionnaire.

  • I understand.
  • The Human Resources Department communicates with all applicants through e-mail. Please make sure your e-mail address is entered correctly and it is current. Be sure to check spam filters continuously during the recruitment and selection process to ensure you do not miss required deadlines.

  • I understand.
  • The current two vacancies are located in Santa Maria for Full-Time employment (one vacancy is classified as a

  • 1414). Please make sure you check the locations and work schedules on your application that you want to be considered for current and future vacancies.
  • I understand.
  • Please indicate which of the following language(s) you are fluent and your level of proficiency. The current vacancies REQUIRE trilingual English / Spanish / Mixteco - Speak or bilingual English / Spanish - Speak abilities. Please select all that apply.

  • Spanish-Speak Only
  • Spanish-Speak and Read
  • Spanish-Speak, Read and Write
  • Mixteco-Speak
  • I AM NOT bilingual in Spanish nor Mixteco
  • To be considered for this position your application must CLEARLY demonstrate how you meet the requirements under the EMPLOYMENT STANDARDS section on the job posting. If you are unsure, go back and review your application before continuing. In addition to a high school diploma or equivalent, which Employment Standard did you clearly demonstrate meeting on your application?

  • Two years of experience providing basic nutrition or health concepts and / or program regulations to clients, in a health or medical setting.
  • Two years of experience performing duties equivalent to an Administrative Office Professional I with Santa Barbara County that requires experience providing basic nutrition or health concepts and / or program regulations to clients.
  • A combination of training, education and experiences that is equivalent to one of the employment standards listed above that provides the required knowledge and abilities.
  • None of the above - I DO NOT qualify for this position.
  • If you selected "A combination of training, education and experiences that is equivalent to one of the employment standards listed above" for the previous question, please describe in detail how your combined training, education, and experience qualifies you for this position. If this question does not apply to you, please enter "N / A" in the box below.

    The following supplemental questions are an EXAMINATION that will determine your ranking on the employment list. Please read and answer them carefully. I understand my responses to the following supplemental questions will be SCORED and used as a weighed, scored selection device that will determine my ranking on the employment list for this job. For information on protest procedures for the supplemental questionnaire, please see Civil Service Rules 612 and 613 : https : / / www.countyofsb.org / 1444 / Civil-Service-Rules.

  • I understand.
  • How many years of experience do you have working in a Women, Infant, and Children (WIC) program providing basic nutrition or health concepts or program regulations to clients?

  • 5 or more years of experience
  • 3 to 5 years of experience
  • 1 to 3 years of experience
  • Less than 1 year of experience
  • I DO NOT have experience working in a Women, Infant, and Children (WIC) program providing basic nutrition or health concepts or program regulations to clients.
  • How many years of experience do you have working in a nutrition program, other than WIC , providing basic nutrition or health concepts or program regulations to clients?

  • 5 or more years of experience
  • 3 to 5 years of experience
  • 1 to 3 years of experience
  • Less than1 year of experience
  • I DO NOT have working in a nutrition program providing basic health concepts or program regulations to clients.
  • Please identify the duties you have performed in a WIC program, nutrition program or health or medical setting. Select all that apply.

  • Determine eligibility of clients according to State or Federal guidelines based on income, residence status and / or nutritional assessment category
  • Conduct nutrition assessments
  • Provide individual nutrition education
  • Provide individual breastfeeding education
  • Conduct group nutrition education classes
  • Conduct group breastfeeding education classes
  • I DO NOT have experience performing the duties listed above.
  • Although not required for the position, possession of a WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health is highly desirable.

    Do you have a WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health?

  • Yes, I have a WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health.
  • No, I DO NOT have a WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health.
  • Required Question

    Salary : $52,318 - $62,256

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