Business Systems Analyst

Salary : $154,837.28 - $188,221.28 Annually

Location : San Jose Metropolitan Area, CA

Job Type : Full-Time

Job Number : 25-G5Q-A

Department : County-Wide Recruitment

Opening Date : 02 / 19 / 2025

Closing Date : 3 / 5 / 2025 11 : 59 PM Pacific

Bargaining Unit : 92

Description

Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support.

• IMPORTANT
• EXAMINATION DATES : Candidates who meet the employment standards will be invited to take an online written examination tentatively scheduled to be offered March 20th, 2025 - March 26th, 2025. Qualifying candidates will be notified via email with examination instructions.

Typical Tasks

Employment Standards

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities :

Training and Experience Note :

Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field,

Three (3) years of experience providing technical and / or analytical support in the functional area(s) being supported at a level equivalent to the County's IT Business Analyst.

Six (6) years of experience providing technical and / or analytical support in the functional area(s) being supported.

Five (5) years of experience providing technical and / or analytical support in the functional area(s) being supported, three (3) years of which were at a level equivalent to the County's IT Business Analyst.

Eight (8) years of experience providing technical and / or analytical support in the functional area(s) being supported.

Special Requirements

Knowledge of :

Ability to :

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial / legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete.

Include a detailed description of your work experience in the following format :

a) Employer name(s)

b) Job title(s)

c) Start / end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

What is the highest level of education you have completed?

Indicate the Major field of Study for the degree referenced above.

If you indicated "Other Related Field" above, please specify major field of study. If not, please enter "N / A".

How many years of analytical, administrative, lead, supervisory, or management work experience do you possess? Relevant experience includes interpreting rules and regulations, gathering and analyzing data and formulating recommendations, and report writing.

Describe your experience performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing. If no experience, please type N / A.

Include a detailed description of your work experience in the following format :

a) Employer name(s)

b) Job title(s)

c) Start / end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

How many years of work experience do you have in IT business support or IT analytical support roles, at a level equivalent to the County's IT Business Analyst?

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Describe your experience in IT business support or IT analytical support roles, at a level equivalent to the County's IT Business Analyst.

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Include a detailed description of your work experience in the following format :

a) Employer name(s)

b) Job title(s)

c) Start / end dates of employment

d) Total hours worked per week

e) Description of task(s) performedIf no experience, please type N / A.

County departments use Information Systems Skills Inventory to select staff for IS jobs. This skills inventory allows applicants to self-identify their areas of expertise in order to assist departmental recruitment efforts. Your application or resume must show how / where you obtained the skills indicated below. Instructions : Place a checkmark next to all of the items below in which you have a thorough working knowledge of the topic. When examples are given (in parentheses), place a checkmark only if you are thoroughly familiar with at least one of the specified examples. This Skills Inventory form is required for each employment application you submit for an IT position. The information provided on this form is subject to verification.

CLOUD TECHNOLOGIES

DATA ANALYTICS AND DATA ENGINEERING

OPERATING SYSTEMS

APPLICATION DEVELOPMENT

SOFTWARE DEVELOPMENT LIFECYCLE (SDLC)

INTERNET / INTRANET / WEB SERVICES

OTHER DATABASES

PROGRAMMING

SECURITY

SERVICES AND TECHNICAL / CUSTOMER SUPPORT

CERTIFICATIONS

DATABASE MANAGEMENT AND SUPPORT

APPLICATION SUPPORT

HEALTHCARE ELECTRONIC DATA INTERCHANGE (EDI)

Which of the following types of business intelligence tools are you proficient in? The use of "proficient" in this question means in-depth knowledge and practical application of the tool. Please indicate ONLY those areas in which you are proficient. Check all that apply.

Please select the areas in which you have knowledge, expertise or over one year of work experience.You will be asked to describe your knowledge or expertise and should also be prepared to substantiate this experience in an interview if / when referred.

Please indicate experience specific to a health plan or managed care setting that you would be prepared to discuss in depth in an interview.

If you selected an event / fair or other in the question above, please specify. If not, type N / A.

Please complete this survey carefully. Your responses determine whether or not you will be referred for a specific department and / or location. Please place a mark next to the location(s) you are interested in working.

How did you hear about this employment opportunity?

Do you have any experience supporting an Electronic Health Record (EHR)?

Do you have any experience supporting myAvatar or NX?

Do you have experience working in the public sector (e.g. local / state / federal government)?

Do you have experience working in finance or accounting?

Do you have experience as an SAP functional analyst?

Do you have experience as an SAP functional analyst?

Do you have experience supporting SAP in any of the following areas : FI / CO / FM / MM?

CERTIFICATION

Do you certify that all of the statements made on this form are true, complete and correct to the best of your knowledge and belief and are made in good faith? Do you understand that you may be expected to substantiate these self-ratings if invited to interview for this position?

Required Question

Salary : $154,837 - $188,221