Literacy Program Specialist

Salary : $81,111.68 - $98,047.04 Annually

Location : Throughout the County of Santa Clara, CA

Job Type : Part-Time

Job Number : 24-J4A-A

Department : County Library

Opening Date : 01 / 27 / 2025

Closing Date : 2 / 9 / 2025 11 : 59 PM Pacific

Bargaining Unit : 01

Description

Under general supervision, to coordinate, implement, monitor, and evaluate learner and volunteer tutor services including one-on-one, small-group and one-time learning opportunities.

The current vacancy is part-time, however, the eligible list established will be used for other vacancies as they occur.

NOTE : Candidates who meet the employment standards will be invited to take an Oral Examination tentatively scheduled for the week of March 17th. Candidates who qualify will be notified by email with instructions prior to the examination dates.

Typical Tasks

• Recruits, interviews, trains and evaluates learners, tutors, and other supporting volunteers;
• Integrates literacy services within general library service, including participation in meetings, committees, and activities;
• Assists in developing and implementing program policies and procedures;
• Screens learners for suitability for the program, conducts intake interviews, administers ongoing assessments of learner's reading abilities, clarifies short- and long-term goals;
• Selects, orders and maintains the program's instructional and literacy-related materials;
• Provides instructions in basic computer skills and terminology; maintains the program's database and acts as the liaison with Library technical staff regarding computer issues;
• Enters and maintains accurate records on learners and tutors in the program's database;
• Matches learners with appropriate tutors; monitors, evaluates and documents progress;
• Provides tutor-learner matches with materials, support, guidance and referrals as needed;
• Monitors and evaluates program effectiveness, growth, outcomes, and retention rates;
• Prepares monthly, quarterly and annual reports;
• Manages, maintains and ensures facility and equipment are safe, secure and in working order;
• Makes presentations at workshops, trainings, and conferences;
• Facilitates workshops and small -group classes; maintains, revises and implements curriculum as required;
• Implements and oversees special learner and volunteer tutor projects including recognition events, and special celebrations;
• May provide literacy services directly to inmates in correctional facilities;
• Identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events;
• Collaborates with community organizations, educators and businesses to develop partnerships for referrals, support and other mutually beneficial relationships such as memorandums of understanding, funding requests and similar activities to support literacy awareness and advocates;
• May be assigned as a Disaster Service Worker, as required;
• Performs other related duties as required.

Employment Standards

Sufficient education, training and experience which demonstrates possession and application of the following knowledge and abilities :

Experience Note : The knowledge and abilities required to perform this function are typically acquired through the possession of a Bachelor's Degree in Education, Psychology, Communication, Humanities, Social Science or a closely related Behavioral Science field and one (1) year of experience as a trainer, teacher, program coordinator or program evaluator in a literacy program, adult education program, or other community learning program.

Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County Driver's Permit.

Knowledge of :

Ability to :

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial / legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer :

a) Employer name(s)

b) Job title(s)

c) Start / end dates of employment

d) Total hours worked per week

e) Description of task(s) performed Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question? )

What is the highest level of education you have completed?

Do you have a Bachelor's Degree in one of the following areas :

If you selected "closely related field" in the question above, please describe your Bachelor's Degree. If not, type N / A.

In which of the following areas do you have experience as a trainer, teacher, program coordinator or program evaluator. Check all that apply.

For each individual area checked above, please provide the number of years and a detailed description of your experience.

Responses must include the following required information :

If none, type N / A.

Please describe your area of study or professional experience in providing literacy services.

Responses must include the following required information :

If none, type N / A.

Please describe your experience working with adult volunteers : onboarding, managing, communicating and keeping them accountable.

Responses must include the following required information :

If none, type N / A.

Please describe your experience or area of study, on conducting outreach, programs etc. to introduce a program.

Responses must include the following required information :

If none, type N / A.

How did you find out about this job?

If you selected an event / fair or other in the question above, please specify. If not, type N / A.

Required Question

Salary : $81,112 - $98,047