Management Analyst

Salary : $110,061.12 - $133,827.20 Annually

Location : San Jose Metropolitan Area, CA

Job Type : Full-Time

Job Number : 24-B1P-B

Department : County-Wide Recruitment

Opening Date : 01 / 09 / 2025

Closing Date : 1 / 23 / 2025 11 : 59 PM Pacific

Bargaining Unit : 92

Description

Under general supervision, to conduct a wide variety of administrative, analytical, and staff studies and / or projects for assigned departmental activities; analyzes programmatic practices and procedures and makes recommendations for organizational, operational, policy, and procedural improvements in support of the management functions, practices and services or the implementation of program objectives.

NOTE : Candidates who meet the employment standards will be invited to take a written examination administered on-site. Written exams are tentatively scheduled for the week of March 3, 2025. Qualifying candidates will be notified via email with instructions for taking the examination.

Typical Tasks

• Conducts systems and analytical studies on organization, procedures, budgetary requirements, human resources management and other related management functions;
• Performs cost studies, conducts surveys, and conducts feasibility studies by collecting, tabulating and analyzing a wide variety of data using appropriate statistical methods to determine trends, cycles, and underlying factors;
• Gathers data and analyzes information, and prepares reports outlining methodology, analysis recommendations related to administrative, fiscal, organizational, human resources and management issues;
• Interviews and consults with departmental officials and employees, representatives from other organizations and groups, and the general public to give and / or secure necessary information;
• Analyzes programmatic practices and procedures and makes recommendations for organizational, operational, policy, and procedural improvements;
• Conducts needs analysis, feasibility studies, and evaluations for assigned projects and programs;
• Develops, summarizes, and maintains administrative and fiscal records;
• Develops and analyzes quantitative data for management control and evaluation purposes;
• Prepares and presents a variety of budgetary, informational and statistical reports which may include recommendations in written, graphic and oral presentations;
• Makes verbal presentations of study findings / recommendations to department and County management, boards and commissions;
• Acts as departmental resource in the area of expertise;
• Negotiates and monitors contracts; ensures compliance with contract provisions; coordinates with service providers in the delivery of contract requirements;
• Prepares and participates in RFP process, writes grant proposals, reports, program documentation, policies, procedures and other written materials;
• Manages projects and develops study project plans, may conduct or assist in conducting studies requiring inter-departmental coordination; effectively recommends study parameters and determines appropriate methodology and sources of information for assigned studies / projects;
• Uses a variety of information applications and databases to collect, analyze and prepare reports;
• May train and guide lower level staff;
• May be assigned as a Disaster Service Worker, as required;
• Performs other related duties as required.

Employment Standards

Sufficient education, training and experience that demonstrates the ability to perform the above typical tasks, and possession of the following knowledge and abilities.

Two (2) years of experience performing analytical, administrative, lead, supervisory or management duties, which include interpreting rules and regulations, gathering and analyzing data and formulating recommendations, and report writing.

Possession of a Master's degree may substitute for one (1) year of the required experience.

Special Requirements :

Knowledge of :

Ability to :

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial / legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?

What is the highest level of education you have completed?

How many years of analytical, administrative, lead, supervisory, or management work experience do you possess? Relevant experience includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing.

Describe your analytical, administrative, lead, supervisory, or management work experience. Relevant experience includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing. Include employer names, job titles, dates of employment, and hours worked per week. If none, type N / A.

Do you possess analytical experience in any of the following competencies? Check all that apply.

Describe your analytical experience in the competency area(s) you selected in the previous question. Include name of competency area(s), name of employer(s), job title(s), dates of employment, number of hours worked per week, job duties performed, and the number and level of any staff supervised. If none, indicate N / A.

Please indicate which of the following software programs you are proficient in using. Indicate ONLY those programs in which you are proficient. The use of "proficient" in this question means frequent (weekly) usage of the specific software program accompanied by the ability to create, manipulate, merge, build, formulate, design, etc., within the program itself, indicating an advanced level of skill.

For each computer application selected above, please provide the following information.

1) Name of computer application. 2) Description of how you directly used the application in your current and / or previous position(s).If none, indicate N / A.

Please complete this survey carefully. Your responses may determine whether or not you will be referred for a specific department and / or location. Please place a mark next to the location(s) in which you would be willing to work.

Have you been directly involved in the development or implementation of language access programs or initiatives in any of your previous roles?

Describe your experience in the development or implementation of language access programs or initiatives and its impact on facilitating equitable communication with diverse populations. Include name of employer, job title, dates of employment, hours worked per week. If none, indicate N / A.

Do you have experience in reviewing and processing provider disputes in a managed care health plan?

Describe your experience in reviewing and processing provider disputes in managed care health plan. Include name of employer, job title, dates of employment, hours worked per week. If none, indicate N / A.

Do you have experience analyzing managed care contracts for a hospital, healthcare provider, or health plan?

Do you have experience in working with multiple departments within a Managed Care Health Plan?

Describe your experience in working with multiple departments within a Managed Care Health Plan. Include name of employer, job title, dates of employment, hours worked per week. If none, indicate N / A.

Do you have experience drafting department-wide communications?

Describe your experience drafting department-wide communications. Include name of employer, job title, dates of employment, hours worked per week. If none, indicate N / A.

Do you have experience with the Sheriff's Office Conceal Carry Weapon (CCW) program?

Describe your experience with the Sheriff's Office Conceal Carry Weapon (CCW) program. Include employer names, job titles, dates of employment, and hours worked per week. If none, type N / A,

Do you have experience in negotiating and monitoring contracts?

Describe your experience in negotiating and monitoring contracts. Include employer names, job titles, dates of employment, and hours worked per week. If none, type N / A.

How did you find out about this job?

If you selected an event / fair or other in the question above, please specify. If not, type n / a.

Required Question

Salary : $110,061 - $133,827