Medical Unit Clerk

Salary : $61,362.08 - $74,060.48 Annually

Location : Throughout the County of Santa Clara, CA

Job Type : Full-Time / Part-Time

Job Number : 25-D02-A

Department : County-Wide Recruitment

Opening Date : 01 / 22 / 2025

Closing Date : 2 / 5 / 2025 11 : 59 PM Pacific

Bargaining Unit : 02

Description

Under supervision, to perform a variety of general and specialized clerical support tasks in a busy and stressful inpatient care unit of an acute care facility.

Please Note : Applicants who meet the employment standards will be invited to take the ONLINE examination tentatively scheduled for 3 / 10 / 25 through 3 / 14 / 2025 The exam date(s) may change based on the number of applicants. The established list may be used for full-time / part-time / extra help / pm shifts / weekends vacancies as they occur.

The Power of WE : Together, we can make a greater impact. Bringing better care and expanding healthcare services across the community.

Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60 specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.

Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.

O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.

St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises.

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Typical Tasks

Positions may perform any of the following tasks, depending on the area of assignment. No single position will encompass all the tasks listed, nor is the list below exhaustive.)

• Acts as unit receptionist, assisting visitors, screening phone calls, and giving information with discretionary regard for rules and patient confidentiality;
• Acts as a focus of communication within the unit, receives, screens, coordinates, and transmits messages, including technical patient care data on a stat basis, to and from nurses, physicians, patients, therapists, nursing assistants, operating room, laboratories, Medical Records, Pharmacy, Admitting, specialized medical departments, and other nursing units;
• Subject to review by the charge nurse, transcribes physician's orders from patient charts to nursing errands and medication sheets;
• Greets incoming patients and shows them to assigned room and bed;
• Calls for existing medical records, assembles current admission chart and forms, and prepares I.D. strips for incoming patients;
• Prepares admission charts for patients;
• Makes entries into the unit log books, patient census log and screening logs;
• Maintains unit census board;
• Stamps patient prescriptions for physicians;
• Prepares specimens for submission to the lab by filling out labels and lab order forms;
• Maintains patient charts by adding new forms, records, notes, and test results; thins charts by deleting non-current items for inclusion into the permanent chart;
• Systematically monitors patient charts to insure that physicians' orders have been transcribed;
• Maintains and prepares a variety of other records, files, rosters, schedules, statistical and acuity reports, and assists in maintaining time card information;
• Prepares patient records and charts for retention by the Medical Records Department and performs a variety of other tasks necessary for the discharge and / or transfer of patients from the hospital, including scheduling follow up clinic and test appointments;
• Enters test and diet change orders, service charges, and queries for patient-related data on computer terminals;
• Receives and communicates lab test results to physicians and nursing personnel;
• Verifies surgery schedules, prepares patient charts for submission to the Operating Room, and verifies adequacy of blood units available prior to surgery; types and distributes daily surgery schedule throughout the hospital;
• Verifies staffing for shifts and may communicate staffing needs to the staffing office;
• Prepares updated and accurate worksheet for nurse shift reports;
• Orders clerical and medical supplies, submits work order requests and coordinates equipment maintenance and repairs;
• May type schedules and forms;
• Assists in orienting new employees to clerical systems and procedures of a unit;
• Arranges for transportation of patients via Taxi, Medicar, Hospital Transportation Service, Outreach or in emergency situations with ambulance services;
• Performs other related duties as required.

Employment Standards

Education, training, or work experience sufficient to acquire the following knowledge, skills and abilities.

Experience Note : A candidate would normally acquire the qualifications listed below through one year of clerical, or other patient care work experience in a medical setting, i.e. a clinic or a hospital; or through successful completion of a recognized two semester Medical Unit Clerk course program, including an externship; or completion of nine units of courses offered in a Medical Unit Clerk course program and six months of the above experience.

Knowledge of :

Ability to :

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial / legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment, and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?

How many years of clerical, or other patient care work experience do you possess while working in a medical setting?

Please describe your clerical experience, or other patient care work experience in a medical setting. If none, enter 'N / A'.

Are you currently working in a Joint Commission Accredited Acute Care Hospital?

Indicate the number of years you've worked in a Joint Commission Accredited Acute Care Hospital.

Please complete this survey carefully. Your responses will determine whether or not you will be referred for a specific position (i.e., geographical location). Please place a mark next to the location(s) in which you would be willing to work.

Indicate which unit you are willing to work :

Indicate type of electronic health record software you have experience using?

Do you have employment experience working in a County Public Hospital and Health system?

Indicate the County Public Hospital and Health system you have employment experience.

Do you have experience entering patient data into a heart monitoring system?

Please describe your experience entering patient data into a heart monitoring system. If none, enter 'N / A.'

How did you find out about this job?

If you selected an event / fair or other in the question above. Please specify. If not, type n / a.

Required Question

Salary : $61,362 - $74,060