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Literacy Program Specialist

County of Santa Clara
County of Santa Clara Salary
Santa Clara, CA Part Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 2/9/2025
Under general supervision, to coordinate, implement, monitor, and evaluate learner and volunteer tutor services including one-on-one, small-group and one-time learning opportunities.

The current vacancy is part-time, however, the eligible list established will be used for other vacancies as they occur. 

NOTE:  Candidates who meet the employment standards will be invited to take an Oral Examination tentatively scheduled for the week of March 17th.  Candidates who qualify will be notified by email with instructions prior to the examination dates. 
  • Recruits, interviews, trains and evaluates learners, tutors, and other supporting volunteers;
     
  • Integrates literacy services within general library service, including participation in meetings, committees, and activities;
     
  • Assists in developing and implementing program policies and procedures;
     
  • Screens learners for suitability for the program, conducts intake interviews, administers ongoing assessments of learner's reading abilities, clarifies short- and long-term goals;
     
  • Selects, orders and maintains the program's instructional and literacy-related materials;
     
  • Provides instructions in basic computer skills and terminology; maintains the program's database and acts as the liaison with Library technical staff regarding computer issues;
     
  • Enters and maintains accurate records on learners and tutors in the program's database;
     
  • Matches learners with appropriate tutors; monitors, evaluates and documents progress;
     
  • Provides tutor-learner matches with materials, support, guidance and referrals as needed;
     
  • Monitors and evaluates program effectiveness, growth, outcomes, and retention rates;
     
  • Prepares monthly, quarterly and annual reports;
     
  • Manages, maintains and ensures facility and equipment are safe, secure and in working order;
     
  • Makes presentations at workshops, trainings, and conferences;
     
  • Facilitates workshops and small -group classes; maintains, revises and implements curriculum as required;
     
  • Implements and oversees special learner and volunteer tutor projects including recognition events, and special celebrations;
     
  • May provide literacy services directly to inmates in correctional facilities;
     
  • Identifies and implements community outreach efforts, including program promotions, presentations, and participation in local meetings and events;
     
  • Collaborates with community organizations, educators and businesses to develop partnerships for referrals, support and other mutually beneficial relationships such as memorandums of understanding, funding requests and similar activities to support literacy awareness and advocates;
     
  • May be assigned as a Disaster Service Worker, as required;
     
  • Performs other related duties as required.
Sufficient education, training and experience which demonstrates possession and application of the following knowledge and abilities:

Experience Note: The knowledge and abilities required to perform this function are typically acquired through the possession of a Bachelor's Degree in Education, Psychology, Communication, Humanities, Social Science or a closely related Behavioral Science field and one (1) year of experience as a trainer, teacher, program coordinator or program evaluator in a literacy program, adult education program, or other community learning program.

Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County Driver's Permit.

Knowledge of:
  • Principles and practices of training, instruction and project management, especially related to adult literacy and volunteer based programs;
  • Library practices and procedures;
  • Recruiting, interviewing and counseling techniques;
  • Literacy materials, techniques and methodologies;
  • Volunteer programs, organizations and community resources;
  • Personal computers including word processing and other common office applications.

    Ability to:
  • Work effectively with other library jurisdictions, organizations and members of the community;
  • Write reports in a clear and concise manner;
  • Communicate effectively with tact and diplomacy both orally and in writing, with people of diverse backgrounds;
  • Establish, maintain, and foster courteous and effective working relationships;
  • Recommend, identify and procure literacy materials;
  • Assess reading levels and learning progress of learners;
  • Effectively match volunteer tutors with learners;
  • Collect, analyze and prepare data for State grants and other reports;
  • Train, guide and oversee the work of tutors and volunteers;
  • Plan, organize and conduct workshops, presentations and training sessions;
  • Work independently, exercise good judgment and take initiative;
  • Work flexible schedule, including occasional evening and weekend hours;
  • Utilize office equipment including copy machine, fax machine and printer, and operate audio-visual equipment.

Salary : $81,112 - $98,047

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