What are the responsibilities and job description for the Health Assistant position at County of Siskiyou?
Description
We welcome applicants of any race, religion, or ancestry.
Position located in Mount Shasta
Under general supervision, to prepare and maintain health or mental health program, financial, and statistical records; to enter data into a variety of software systems; to update and maintain specialized records such as medical, health or environment records; to perform responsible administrative and office support work for a variety of programs; to coordinate Health Assistant staff coverage for all department reception areas, and, under the direction of the Systems of Care Administrators, to assign workloads as needed; to assist with training of health and administrative support staff; to attend administrative meetings, acting as liaison for the Health Assistants, disseminating administrative decisions; to chair bi-weekly Health Assistants meetings and preparing minutes accordingly; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the experienced working level in the Health Assistant class series. Incumbents perform a variety of financial, program, and statistical support work for a health or mental health program. This classification is distinguished from Health Support Assistant in that incumbents in this class perform a larger scope of assignments which require more knowledge of County and Department policies, procedures, and records maintenance requirements and incumbent coordinates Health Support Assistant coverage for all department reception areas, assigns workloads to maintain an even assignment load under the direction of the Systems of Care Administrators, serves as a liaison between department administration and Health Assistants holding meetings to disseminate information, and assists with training of health and administrative support staff.
REPORTS TO
A management positions depending upon the department where assigned.
CLASSIFICATIONS SUPERVISED
This is not a supervisory class.
Examples of Duties
Maintains a variety of health or mental health program, financial, and statistical records; processes bills and other documents; posts information to program/expenditure records; assists with the maintenance of department inventory records; assists with purchasing functions; assists with the maintenance and preparation of a department payroll; maintains ledgers and account receivables; balances general ledgers, and reconciles accounts; prepares and posts invoices, travel authorizations, warrants, receipts, and other data; receives monies and maintains records of receipts; processes various permits and applications for service; prepares a variety of reports and statements , including mandated state reports; prepares monthly cash statements; transcribes correspondence, memoranda, and reports from Dictaphones, recordings, or notes; may determine client eligibility for program services by interviewing applicants; plans and implements group activities/programs to meet special client needs, as directed; may attend meetings, record minutes, and prepare summaries for distribution; operates computerized financial information systems and computer systems used in the County; organizes and enters data into various software, spreadsheets, and word processing programs; may create and develop forms, brochures, newsletters, and informational handouts; performs a variety of general office assistance assignments; may maintain patient appointment schedules; assists with the planning and organization of patient clinics; assists with the conduct of clinics, receiving patients and taking background information regarding medical/social histories and economic status; answers the telephone, providing information, taking messages, and referring callers to other staff as appropriate; may respond to complaints from the public; assists in training of Health Assistants and clerical support staff; and coordinates assignment coverage both at the reception windows and with workloads under the guidance of department administration.
Knowledge Of:
- Organization, procedures, and policies of the department and work unit to which assigned.
- Health and/or mental health terminology.
- Modern office practices, procedures and equipment.
- Correct English usage and spelling.
- Methods and practices of financial and statistical recordkeeping.
- Maintenance of files and information retrieval systems.
- Computerized methods used by the Public Health or Behavioral Health Department for maintaining and updating records.
- Perform a wide scope of health or mental health program and administrative support work.
- Prioritize work load for Health Assistant staff to meet established timelines and special requests.
- Read and interpret information, regulations, and guidelines regarding health or mental health programs and services.
- Transcribe information which includes medical and/or psychological terminology from machine recordings or dictaphone machine records at a speed necessary for successful job performance.
- Type, or use word processing software, at a rate necessary for successful job performance, 45 corrected wpm or more.
Typical Qualifications
Training and Experience:
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:
Two or more years of public health or mental health program support experience comparable to that of a Health Support Assistant with the County of Siskiyou.
Special Requirements:
Some positions may require the possession of, or the ability to obtain a valid and appropriate driver's license.
Supplemental Information
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; stool, kneel and crouch to pick up or move objects; normal manual dexterity and eye-hand coordination; physical ability to lift, push, carry, and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in an office and clinic environments; some positions assigned to clinic assistance may have exposure to communicable diseases; continuous contact with other staff and the public.
