Residential Service Worker

Salary : $49,297.77 - $59,921.22 Annually

Location : Santa Rosa, CA

Job Type : Full-Time

Job Number : 25 / 02-5370-O

Department : Human Services Department (HSD)

Opening Date : 02 / 25 / 2025

Closing Date : 3 / 12 / 2025 11 : 59 PM Pacific

Bargaining Unit : 05

Position Information

Become a Residential Service Worker with the Human Services Department's Valley of the Moon Children's Center ( VMCC )!

Starting salary at $23.62 / hour ($49,297 / year) plus a competitive total compensation package!

Residential Service Workers provide a variety of services, including :

Laundry

• Laundering linens, clothing, and personal items for children in residence
• Keeping closets stocked with towels, sheets, blankets, and pillowcases

Housekeeping and Cleaning Support

Food Preparation

The ideal candidate for this position will have at least six months of experience in janitorial work, commercial cleaning, and / or food preparation.

This position requires the ability to lift, push, and pull heavy equipment and supplies. Also, Residential Service Workers may be required to work for long periods of time while standing, and under conditions of high temperature.

About Valley of the Moon Children's Center Residential Programs

The Valley of the Moon Children's Center is a resource hub for caregivers of foster youth and houses two residential programs; a 24-hour emergency shelter and a Short-Term Residential Therapeutic Program (STRTP). The STRTP is an intensive, residential therapeutic treatment services program designed to meet the behavioral and mental health needs of foster youth. The Emergency Shelter provides a stable, supportive, and nurturing environment for youth who have been separated from their families due to abandonment, abuse, or neglect.

About the Human Services Department (HSD)

As the largest agency in Sonoma County government, the Human Services Department's mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.

HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work / life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.

The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits

The Human Services Department is currently recruiting to fill a full-time Residential Service Worker. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Minimum Qualifications

Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities; normally, a course in institutional food preparation combined with six month's experience in Janitorial work would provide this opportunity.

Education : The ability to read and write English commensurate with the knowledge and abilities.

Knowledge, Skills, and Abilities

Working knowledge of : the methods and procedures involved in the large scale preparation of foods; the use, care and cleaning of a variety of kitchen equipment commonly used in the preparation and cooking of large quantities of food; a variety of common recipes; health and safety hazards in food preparation and service and necessary safety precautionary measures; janitorial methods and equipment.

Knowledge of : safety practices as applied to janitorial work.

Ability to : follow oral and written instructions and to work with others; learn the routine clerical procedures involved in the maintenance of stock inventories; prepare and cook food in large quantities; operate tools and equipment used in janitorial work.

Selection Procedure & Some Helpful Tips When Applying

Please visit to review more detailed information about the application, examination, and department selection processes.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination :

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass / not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria :

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and / or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position.

HOW TO APPLY Applications are accepted online at : . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst : EP

HR Tech : EV

IMPORTANT NOTE : Benefits described herein do not apply to Extra Help positions.

COUNTY OF SONOMA BENEFITS : GENERAL

These are some of the excellent benefits the County offers :

Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement : Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit

IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance / benefits.

Student Loan Debt Relief : County employees may be eligible for through the U.S. Department of Education.

Plus excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources' Risk Management-Benefits Office at or (707) 565-2900.

How did you first learn about this opportunity?

Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.

This eligible list may be used for future bilingual (English / Spanish) positions. Please indicate if you are interested in bilingual positions, and your level of proficiency.

Are you willing to work any shift assignment, including evenings, nights, weekends, and holidays?

Do you possess at least six months of experience in janitorial work and / or food preparation?

Please indicate which of the following areas you have experience with. Select all that apply and include information about each of these jobs in the work history section of your application.

Please indicate the types of facilities you have provided housekeeping or janitorial services for. Select all that apply and include information about each of these jobs in the work history section of your application.

For this question, and all subsequent questions, please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions may be scored using specific criteria and may be reviewed by hiring managers.

Please describe the types of housekeeping or janitorial duties you have performed. For each relevant position you list, include the job title, employer's name, employment dates (mm / yy - mm / yy), and a description of your primary duties.

Please describe your work experience providing laundry services, detailing :

Please describe your work experience with food preparation and / or serving. Detail your duties and the sanitation practices you performed.

Required Question

Salary : $23,620 - $49,297