Supervising Employment and Training Specialist - Promotional

Salary : $81,418.55 - $98,971.23 AnnuallyLocation : Santa Rosa, CAJob Type : Full-TimeJob Number : 25 / 02-3032-DPDepartment : Human Services Department (HSD)Opening Date : 02 / 11 / 2025Closing Date : 2 / 24 / 2025 11 : 59 PM PacificBargaining Unit : 95 Position InformationTHIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Human Services Department's (HSD) Employment and Training Division has requested a department promotional certification to fill a Supervising Employment and Training Specialist. Only qualified permanent and / or probationary HSD employees on the eligible list may be eligible for referral to the department for the advertised positions.The Supervising Employment and Training Specialist (SETS) plans and organizes the day-to-day activities of a unit of Employment and Training Specialists. Additionally, SETS's train and assess staff performance, coordinate unit coverage on an ongoing basis, create staff schedules, and work closely with other supervisors, employees, managers, and program partners to ensure streamlined services are delivered to clients in a timely manner. Additional responsibilities include : Developing and implementing policies and proceduresParticipating in employee selection, advancement, training, coaching, and disciplinary actionPromoting cooperative working relationships between employees, units, divisions, and other departmentsInterviewing clients, reviewing cases, creating solutions, and implementing corrective actions that impact client benefits and servicesManaging fraud cases, and coordinating information to be presented at fair hearingsWorking with community groups, agencies, and educational institutions to ensure effective use of employment and training resources The ideal candidate will possess many of the following : Thorough knowledge of the SonomaWORKS and other E&T programs, including state mandatesThe ability to motivate, coach, and train staff effectivelyA comprehensive understanding of HSD policies, procedures, and regulations in order to train and inform staff of standard practices and changesThe ability to problem-solve and create effective solutionsExcellent communication skills, including active listening practices and the ability to give clear instructions and explanationsThe ability to model respectful, professional, and ethical standardsStrong interpersonal skills with the ability to build relationships with a diverse populationThe ability to work collaboratively with program partners and other agenciesExcellent customer service and presentation skillsThe ability to work in a fast-paced environmentThe employment list established from this recruitment may be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum QualificationsExperience and Education : Any combination of coursework, training, and / or work experience that clearly demonstrates possession of the knowledge and abilities listed. Normally, one year as Senior Employment and Training Specialist or two years as an Employment and Training Specialist, coupled with some coursework or training in supervision, will provide an opportunity to acquire the knowledge and abilities listed.License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and AbilitiesConsiderable knowledge of : Federal, State and County employment and training, TANF, Food Stamps and deprivation-based MediCal programs, goals, regulations, policies and procedures; principles, methods, and techniques of effective interviewing and techniques related to gathering relevant information; socioeconomic, physical, mental, and behavioral problems, cultural differences, and language barriers to employment; dynamics of human behavior including problem solving and motivational techniques; principles and practices of organizing and managing a case load; the use of computer information systems used within the agency; basic record keeping procedures and general office procedures; cultural and human behavior, including knowledge of self, to deal effectively with clients and staff; public and private community resources available to meet client needs; and how to organize information and time.Working knowledge of : the principles of supervision, training and instructional methods and techniques.Ability to : plan, assign, and supervise the work of others; interpret and apply rules, regulations, and revisions affecting the eligibility determination and case management process; provide assistance and develop strategies with team members to accomplish program goals; speak, write, and interview effectively in a variety of locations and circumstances; establish rapport and maintain cooperative working relationships with professional and technical employees and the general public; analyze situations problem solve and make logical conclusions; motivate and train staff in accomplishing program and agency goals; assist and guide clients in accessing available services; evaluate the quantity and quality of individual performance; identify problems requiring referrals to other agency staff; use available sources of information effectively in determining eligibility and effectively managing a caseload. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.Please visit to review more detailed information about the application, examination, and department selection processes.APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.The selection procedure will consist of the following examination : An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass / not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria : Relevance of work history, related experience, and achieved level of education and / or training as described in the application and responses to the supplemental questions.Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and / or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position. HOW TO APPLY Applications are accepted online at : Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst : EPHR Tech : EVIMPORTANT NOTE : Benefits described herein do not apply to Extra Help positions.COUNTY OF SONOMA BENEFITS : GENERAL

• These are some of the excellent benefits the County offers : Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.Retirement : Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance / benefits.Student Loan Debt Relief : County employees may be eligible for through the U.S. Department of Education.Plus excellent dental, vision, disability, life insurance, professional development, and more.For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources' Risk Management-Benefits Office at or (707) 565-2900.
• IMPORTANT NOTES : Benefits described herein do not represent a contract and may be changed without notice.01 Please indicate how you meet the minimum qualifications for the Supervising Employment and Training Specialist position, as stated in the job announcement : I have one year of experience as a Senior Employment and Training Specialist I have two years of experience as an Employment and Training Specialist, coupled with some coursework or training in supervision I meet the minimum qualifications another way and will explain in question two None of the above 02 For this question, and all subsequent questions, please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions may be scored using specific criteria and may be reviewed by hiring managers.Based on your response to question one, please describe how you meet the minimum qualifications for this position. For each relevant position you list, include the job title, employer's name, employment dates (mm / yy - mm / yy), and a description of your primary duties. 03 Please list the types of federal, state, and / or county employment and training, SonomaWORKS, Job Link, Temporary Assistance for Needy Families (TANF), Food Stamps, MediCal, and / or other assistance programs you have worked with. Provide an example of a time when you had to explain a program's goals, regulations, policies, and / or procedures to a client. 04 Please provide an example of a time when you had to solve a problem and / or make a decision that impacted a client's benefits and / or services. Detail the : Situation you facedParties involvedTools / resources you used to address the situationResults of your efforts 05 Please describe your supervisory or lead worker experience working in a social services environment. Include details about the number and types of staff (clerical, technical, etc.) for which you were responsible and any specific responsibilities that you performed, including : Coordinating work assignmentsHiringDeveloping / mentoring employeesTrainingPerformance managementProgressive discipline Required Question

Salary : $81,419 - $98,971