What are the responsibilities and job description for the Custody Support Technician position at County of Trinity CA?
JOB
Under general supervision, performs a variety of clerical and support duties in the Trinity County Corrections Facility; enters all pertinent information into the computerized booking system; operates and monitors communications and security equipment, logs movement throughout the facility, controls access to the facility; and performs related duties as assigned.
EXAMPLE OF DUTIES
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.Processes new inmates by gathering inmate and arrest information including on bail bonds and entering into computerized booking system and Canteen; gathers information for housing purposes; provides inmates with list of possessions and information on charges and bail amounts; registers in phone system.Monitors surveillance cameras to ensure safety of staff and inmates; operates control board to open and close doors in accordance with security and safety policies and procedures; monitors and logs all movement through the corrections facilities.Operates designated exterior and interior gates, sally ports, and vehicle gates; ensure only authorized vehicles enter the vehicle sally ports and delivery gate; notifies an Intake or other available Deputy that a vehicle is waiting to enter the Corrections Facility.Maintain permanent, accurate logs appropriate to Central Control including unusual occurrences, counts and daily activities and emergencies.Initiate and coordinate with EMS during medical emergencies.Ensure that all staff weapons (e.g. firearms, knives, etc.) are locked in the weapons lockers prior to staff entry into the security area.Monitor radio traffic and communicate with Deputies and other staff accordingly.Processes release of inmates upon receipt of authorizing documentation; gathers release documentation and updates records and files accordingly.Maintains calendar of court appearances.Screens calls and visitors; assists and directs public to appropriate locations and/or staff; provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service and coordinating work with other County departments and agencies.Assembles and compiles information for a variety of departmental, state mandated, and statistical reports.Assists in coordinating booking issues and activities with other County departments and agencies, including the courts; assists in maintaining court and transportation calendar.Performs other general clerical work as required including but not limited to typing routine reports and correspondence, maintaining logs and lists, copying and filing documents, processing mail and maintaining supply inventory.Attends training, meetings, and workshops as necessary to enhance job knowledge and skills and to ensure that all work is performed in compliance with applicable laws, codes, and policies and procedures.Ensures work area is clean at all times.Performs related duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials, surveillance monitors, and a computer screen; and hearing and speech to communicate in person, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.ENVIRONMENTAL ELEMENTSEmployees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. The principle duties of this class are performed in a corrections facility with minimal exposure to criminal offenders, mentally ill individuals, and/or persons potentially infected with communicable diseases.WORKING CONDITIONSMust be willing to work on evenings, weekends, and holidays. The ability to stay over or be assigned to additional hours of work when operational necessity dictates it.CLASS CHARACTERISTICSThis is a fully competent non-sworn classification in the Custody Support Technician class that performs a wide variety of law enforcement support tasks that do not require the exercise of peace officer powers of arrest or firearms. This also includes clerical duties such as the paperwork surrounding the intake, processing, and release of inmates, video surveillance, and the operation of security door system in the County Corrections system. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.DISASTER SERVICE WORKERIn addition to our everyday duties, we have an added responsibility to help in a declared disaster. Under California law, all public employees are Disaster Service Workers and may be called upon in the event of a disaster. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Government Code 3100-3102; Labor Code 3211.92(b).
Under general supervision, performs a variety of clerical and support duties in the Trinity County Corrections Facility; enters all pertinent information into the computerized booking system; operates and monitors communications and security equipment, logs movement throughout the facility, controls access to the facility; and performs related duties as assigned.
EXAMPLE OF DUTIES
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.Processes new inmates by gathering inmate and arrest information including on bail bonds and entering into computerized booking system and Canteen; gathers information for housing purposes; provides inmates with list of possessions and information on charges and bail amounts; registers in phone system.Monitors surveillance cameras to ensure safety of staff and inmates; operates control board to open and close doors in accordance with security and safety policies and procedures; monitors and logs all movement through the corrections facilities.Operates designated exterior and interior gates, sally ports, and vehicle gates; ensure only authorized vehicles enter the vehicle sally ports and delivery gate; notifies an Intake or other available Deputy that a vehicle is waiting to enter the Corrections Facility.Maintain permanent, accurate logs appropriate to Central Control including unusual occurrences, counts and daily activities and emergencies.Initiate and coordinate with EMS during medical emergencies.Ensure that all staff weapons (e.g. firearms, knives, etc.) are locked in the weapons lockers prior to staff entry into the security area.Monitor radio traffic and communicate with Deputies and other staff accordingly.Processes release of inmates upon receipt of authorizing documentation; gathers release documentation and updates records and files accordingly.Maintains calendar of court appearances.Screens calls and visitors; assists and directs public to appropriate locations and/or staff; provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service and coordinating work with other County departments and agencies.Assembles and compiles information for a variety of departmental, state mandated, and statistical reports.Assists in coordinating booking issues and activities with other County departments and agencies, including the courts; assists in maintaining court and transportation calendar.Performs other general clerical work as required including but not limited to typing routine reports and correspondence, maintaining logs and lists, copying and filing documents, processing mail and maintaining supply inventory.Attends training, meetings, and workshops as necessary to enhance job knowledge and skills and to ensure that all work is performed in compliance with applicable laws, codes, and policies and procedures.Ensures work area is clean at all times.Performs related duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials, surveillance monitors, and a computer screen; and hearing and speech to communicate in person, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.ENVIRONMENTAL ELEMENTSEmployees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. The principle duties of this class are performed in a corrections facility with minimal exposure to criminal offenders, mentally ill individuals, and/or persons potentially infected with communicable diseases.WORKING CONDITIONSMust be willing to work on evenings, weekends, and holidays. The ability to stay over or be assigned to additional hours of work when operational necessity dictates it.CLASS CHARACTERISTICSThis is a fully competent non-sworn classification in the Custody Support Technician class that performs a wide variety of law enforcement support tasks that do not require the exercise of peace officer powers of arrest or firearms. This also includes clerical duties such as the paperwork surrounding the intake, processing, and release of inmates, video surveillance, and the operation of security door system in the County Corrections system. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.DISASTER SERVICE WORKERIn addition to our everyday duties, we have an added responsibility to help in a declared disaster. Under California law, all public employees are Disaster Service Workers and may be called upon in the event of a disaster. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Government Code 3100-3102; Labor Code 3211.92(b).
