What are the responsibilities and job description for the Emergency Dispatcher I position at County of Tulare?
This recruitment will establish an employment list to fill current and any future vacancies for those County departments that have this position, which are the Sheriff and Fire Departments. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies within these departments, please submit an online application for consideration.
Current vacancy is with the Tulare County Fire Department located in Visalia.
- This position involves shift work in a twenty-four (24) hour, seven (7) day per week operation.
- Applicants MUST submit a typing certificate verifying a net speed of at least 40 wpm prior to the close of the recruitment; Online typing tests will not be accepted.
Learn standard operating procedures in sending and receiving radio transmissions; receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance; receive calls simultaneously, prioritize them, and maintain status of each; contact appropriate agencies for information and assistance; broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls; dispatch and maintain status on Sheriff's and Fire units, utilizing computer assisted dispatch; read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations, and to know clearly radio procedures and broadcast codes; conduct various civil defense tests; perform clerical functions including typing, filing, maintaining logs and tally sheets; prepare various computer forms; operate teletype terminal in sending and receiving teletype communications; provide general information to the public; maintain and update records and current procedures; attend meetings and training seminars.
Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)
MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education: Equivalent to completion of the twelfth (12th) grade.
Experience: Six (6) months of experience as an Emergency Dispatcher Trainee.
Equivalencies for Experience: Or one (1) year of general clerical work OR a combination of academic work and work experience.
Knowledge of: None
Skill/Ability to: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; handle multiple tasks, establish priorities for each, and maintain the status of each; remember past and present events and relate them accurately; speak clearly and concisely; follow oral and written instructions; remain composed under stress; remain seated for periods of time and operate dispatching equipment while handling multiple and/or lengthy emergency situations; write legibly; file accurately; establish effective working relationships; type accurately at a speed of 40 wpm net; read and comprehend legal terms and terminology; compile appropriate information pertaining to stolen articles, firearms, vehicles and wanted persons; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone/radio messages; deal tactfully with law enforcement agencies and the general public.
Conditions of Employment: Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
College Cost Reduction Access Act: This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Salary : $49,580 - $60,425
