Extra Help-Medical Office Assistant

 

Applications will be reviewed by Tulare County Human Resources & Development. As extra help positions become available, County departments with the job openings select the most qualified and appropriate applicant for the position available. The number of hours and duration of employment varies by each assignment. Extra help employees may work in a variety of County departments in locations throughout the geographic county area.

 Extra help employees may not work more than 1,559 hours in any fiscal year from July to June. An extra help employee who mistakenly works in excess of 1,559 hours in a fiscal year does not become a probationary or regular employee.

Applications will be active for six months. If you are hired for extra help and you complete a work assignment and then you if you wish to be employed again, you must resubmit an Extra Help application online.

There are no benefits associated with extra help positions.  

Perform a wide variety of general clerical duties related to assigned functional area and clinic department; review and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts or verbal instructions; act as a receptionist, answer the telephone, register patients using the clinic computer system, schedule appointments, wait on the general public, and provide information on department or clinic policies and procedures as required; use electronic health records to collect and manage detailed personal, demographic, medical, and billing information; sort and file documents, charts, records, maintaining alphabetical, numerical, index and cross-reference files; receive, sort, and distribute incoming and outgoing correspondence; issue, receive, log, and process records requests, records releases, requests for information and other types of forms; accept payment of fees; maintain and process cash records; accurately record information in patient records; assist clients in the completion of application and declaration forms; screen clients for possible eligibility for Health assistance programs; review applications and declarations for accuracy, completeness and consistency; provide information to patients, family members and the general public; refer patients to appropriate designated social services staff and complete appropriate referral forms.

 

Education:  Completion of the twelfth (12th) grade.

Experience:   Six (6) months of increasingly responsible experience in a medical office environment.

Experience Equivalency: Completion of a medical office support program from an accredited business/community college or adult school.
 
Knowledge of:  Basic math functions; U.S. monetary system; proper English grammar and word usage.

 
Skill/Ability to:  Recognize and maintain confidentiality of information in compliance with department regulations; spell correctly; record simple information accurately and legibly; read, understand, and follow written and verbal instructions; communicate effectively both verbal and written; deal tactfully with the public and other employees; perform simple clerical functions; use a variety of office equipment, including use of a personal computer for basic data entry and/or simple word processing; establish and maintain effective working relationships with County staff and the public; work and communicate effectively with people of various educational and socioeconomic backgrounds by honoring and respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers.

License or Certificate:  Possession of a current CPR (Cardio Pulmonary Resuscitation) certificate, which must be obtained within six (6) months of employment; possession of, or ability to obtain, an appropriate, valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS 
Skill/Ability to:  Speak Spanish, or other client language.

Knowledge of: Basic office procedures, computer programs, and clerical functions; medical billing and insurance; electronic health records; operate and maintain routine office equipment.

Conditions of Employment
Candidates selected will be required to pass a pre-employment drug and alcohol screening.  Additionally, a background investigation may also be conducted. Some job classes may also require a physical exam.