Transportation Officer - Relief

Under direct supervision, provides safe, reliable, and courteous transportation service to clients; operates and maintains assigned vehicle(s); maintains vehicle and customer logs and records; performs related work as required.
 
SUPERVISION RECEIVED AND EXERCISED 
Receives general supervision from an assigned supervisory staff.  Exercises no supervision of staff.
 
CLASS CHARACTERISTICS 
Under direct supervision, incumbents in this class are responsible for transporting individuals within and outside of the County to a variety of appointments, and or meetings.  
 (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 

• Provides transportation services to and from County facilities, local emergency rooms, out-of-area hospitals, and local contracted facilities to individuals and/or groups to appointments, hospitalizations, events and activities, court appearances, psychiatric evaluations.
• Provides round-trip transportation to the Public Guardian conservatees from within or outside of the County to facilitate attendance at court hearings; assists passengers in and out of the vehicle; provides safety briefing to passengers.
• Operates and maintains transportation vehicles with a focus on safety and customer courtesy.
• Performs daily pre-trip and post-trip vehicle inspections. 
• Performs minor cleaning and maintenance tasks on the vehicles when necessary; fuels the vehicles.
• Ensures that periodic scheduled vehicle maintenance and repairs are completed and reported.
• Prepares and documents trip reports. 
• Prepares and documents accident and incident reports as necessary; protects the scene if involved in a vehicle accident; provides first aid to passengers, as needed.
• Performs other related duties as assigned.

Knowledge of: 

• California Vehicle Code and defensive driving techniques.
• Applicable local, state and federal laws and ordinances.
• Basic problems related to alcoholism and drug addiction.
• Basic social and psychological problems common to emotionally disturbed, mentally ill or physically handicapped persons; and geographic area and public service resources. 
• Use and care of personal protective equipment such as gloves, eyewear, respirators, etc.
• Proper search techniques and weaponless defense techniques.
• English usage sufficient to effectively perform the duties. 
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

 
Ability to: 

• Drive a vehicle in a safe and courteous manner. 
• Show tolerance for behavioral distractions presented by people who are being transported. 
• Read and interpret road maps correctly in order to plan efficient routes. 
• Analyze situations accurately, use appropriate techniques and tactics to diffuse aggressive or difficult behavior and apply proper defense tactics for protection against assault.
• Work inconsistent hours and respond to the needs of the department at any time, day or night, & any day of the week.
• Operate a cell phone.
• Recognize potential exposure to blood borne pathogens and apply required personal protective equipment.
• Respect and maintain an oath of confidentiality.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in stressful situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be

• Equivalent to the completion of the twelfth (12th) grade and three (3) years of licensed driving experience with a clean driving record for a minimum of 10 years.

 
Licenses and Certifications: 

• Possession of, a valid California Driver’s License.
• May be required to possess a valid Class B license if assigned to the Behavioral Health Department.

Salary : $18 - $22