Demo

Information Technology Section Manager - Court Administration

County of Volusia, FL
De Land, FL Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/21/2025

Salary : $81,432.00 - $93,646.00 Annually

Location : DeLand, FL

Job Type : Full-Time

Job Number : 24-00159C

Department : Court Administration

Opening Date : 11 / 13 / 2024

Closing Date : Continuous

Major Functions

This position reports to the Deputy Court Technology Officer and manages the Desktop and System Support Team, fostering a collaborative work environment. Please visit for more details. Very responsible administrative work overseeing and directing the day-to-day activities of Information Technology services areas.

Illustrative Duties

NOTE : These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)

  • Manages service area including personnel (staffing, discipline, hiring, evaluations, and schedules); budget, goals, and priorities; purchasing, etc.
  • Develops and maintains curricula and training records to enhance staff effectiveness through education programs, seminars, cross training, and classes.
  • Participates in the development, implementation, review, and update of Information Technology's overall strategic and tactical plans, goals, priorities, and missions.
  • Develops and provides strategic, tactical, and operational plans for section.
  • Plans, organizes, coordinates, and directs the analysis, procurement, implementation and support of computer systems and services.
  • Develops bid specifications, RFQs, RFPs, and the criteria to evaluate vendor proposals for new products and services.
  • Serves as a liaison between county and outside communications, software, and computer hardware vendors.
  • Ensures proper functioning of the county's computer systems and keeps hardware and software systems updated to meet organizational needs.
  • Ensures the security and integrity of the county's computer systems and networks.
  • Establishes operating service levels and ensures schedules are met and quality of service achieved.
  • Develops, recommends, and maintains software and hardware standards, guidelines, and procedures for sections, divisions, and county.
  • Designs, plans, and manages complex and specialized technology and non-technology projects to include funding, staffing, resources, and project plans.
  • Remains current on changes in technologies, current trends, and developments in the industry relative to section.
  • Reviews and evaluates new and existing information systems and services; provides analysis to ensure operational and maintenance effectiveness, timeliness, and level of benefit.
  • Analyzes present and future technology needs and issues and prepares recommendations and specifications accordingly. Reviews solutions on how best to use information technology to solve business problems.
  • Compiles, analyzes, and summarizes information from various sources; prepares reports on applicability of information and makes recommendations.
  • Develops and recommends section budgets and participates in development of the overall division budget; manages and monitors approved section budget.
  • Establishes and maintains section processes for compliance with division and countywide fixed asset tracking requirements.
  • Develops and manages relationships outside agencies.
  • Meets with senior management, officials, to explain various projects and work programs and to report on progress and issues.
  • Responds to emergency situations.
  • Performs other duties as assigned.

Minimum Requirements

Bachelor's degree in information systems, Business Administration, Public three (3) years of progressively responsible experience managing computer systems staff, services, and / or operations. A comparable amount of experience, training, and education may be substituted for the minimum requirements.

Knowledge, Skills & Abilities

  • Knowledge of administrative procedures, such as budgeting, hiring, and supervision.
  • Knowledge of effective supervisory and management practices and procedures.
  • Knowledge of systems analysis and information processing.
  • Knowledge of the operating characteristics, capabilities, and limitations of computing systems and related equipment for large, multi-platform sites.
  • Knowledge of the complexities of a full-service Information Technology operation.
  • Knowledge of computer system evaluation, selection, and implementation practices.
  • Knowledge of principles, practices, terminology, and trends in information technology services.
  • Skilled in administering and managing multiple technical programs and projects simultaneously.
  • Skilled in conducting needs assessments.
  • Skilled in technical supervision and training of subordinate staff.
  • Skilled in developing and implementing operational processes and work plans to ensure the delivery of secure and reliable information technology services.
  • Skilled in addressing operational issues quickly and effectively.
  • Able to lead teams of people from different organizations as required to accomplish specific goals and overcome operational problems.
  • Able to establish and control workflow of projects through completion.
  • Able to plan, coordinate and direct activities of a group of employees with a wide range of occupational skills.
  • Able to develop and maintain procedures and policies.
  • Able to interpret and communicate user's needs and requests.
  • ADA REQUIREMENTS :

    Physical Demands : Sedentary work. Ability to see, talk; finger dexterity.

    Environmental Demands : Primarily inside work.

    Mental Demands : Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform general mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques, and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems.

    We offer a competitive and comprehensive benefits package that includes :

    HEALTH INSURANCE

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • RETIREMENT

  • Florida Retirement System (FRS)
  • Deferred Retirement Option Program (DROP)
  • Deferred Compensation (475 Plan)
  • SUPPLEMENTAL INSURANCE

  • Life Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Cancer Insurance
  • Critical Illness Insurance
  • PAID TIME OFF

  • Personal Leave
  • Holidays
  • Bereavement
  • Military
  • HOLIDAYS

    The County of Volusia observes the following holidays annually :

  • New Year's Day
  • Martin Luther King Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving (and day after)
  • Christmas
  • ADDITIONAL BENEFITS

  • Tuition Reimbursement
  • Onsite Wellness / Fitness Center
  • Computer Purchase Program
  • Direct Deposit Payroll
  • Temporary and intermittent employees are not paid for holidays and are not eligible for benefits.

    Salary : $81,432 - $93,646

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