What are the responsibilities and job description for the Associate Program Manager - US REMOTE position at Coupa?
Reno, Nevada, United States
Development - Engineering - GRC
/
Mid Level
/
Remote
The Impact of a Associate Program Manager at Coupa:
Reporting directly to the Senior Director of Governance, Risk, and Compliance (GRC), the Associate Program Manager is a pivotal role that combines operational leadership with project and program management support. This role will help organize the team, improve alignment, and maintain focus on key strategic and operational goals. It requires strong organizational skills, the ability to "herd cats," and a proactive approach to streamlining team workflows and communication.
The ideal candidate will thrive in a fast-paced, high-impact environment, demonstrating the flexibility to manage multiple priorities while supporting the team’s evolving needs. As the team becomes more mature, this role offers opportunities for expanded authority and leadership.
What You'll Do:Team Operations and Organization:
Organize and maintain team data, Confluence pages, websites, and project documentation
Develop and refine templates, workflows, and tools (e.g., Asana) to improve project efficiency and governance
Establish standardized processes for tracking, documenting, and sharing key team information
Program Management Support:
Coordinate and support the execution of projects and programs, ensuring deadlines and milestones are met
Lead select projects, taking ownership of their execution while coordinating with team members and stakeholders
Monitor project performance, risks, and issues, escalating concerns as needed
Alignment and Communication:
Keep the team aligned with priorities and ensure updates are shared effectively across all members
Act as a point of contact for cross-functional communication, fostering collaboration with IT, HR, and other departments
Develop and manage a communications plan to share updates, performance metrics, and roadmap progress with stakeholders
Roadmap and Performance Management:
Maintain and update the team roadmap to ensure alignment with organizational goals
Monitor team capacity and performance, reporting on metrics and progress to the Senior Director
Create dashboards and reports to track goals, performance, and project milestones
Process Improvement and Change Management:
Identify inefficiencies in current team workflows and recommend solutions to streamline operations
Help the team adapt to new tools, processes, or organizational changes, ensuring smooth transitions and adoption
Documentation and Knowledge Sharing:
Document processes, decisions, and learnings to ensure long-term knowledge retention
Create and maintain resources to onboard new team members and enhance team knowledge-sharing
What You Will Bring to Coupa:
Bachelor’s degree in business administration, project management, or a related field (or equivalent experience)
3 years of experience in team operations, project/program management, or a similar role
Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms (e.g., Confluence, Slack)
Strong organizational skills with the ability to manage competing priorities and deadlines
Excellent written and verbal communication skills to drive alignment and transparency
Experience developing reports and dashboards for performance tracking is a plus
A proactive, problem-solving mindset with the ability to work independently and collaboratively
Desired Skills:
Adaptability: Comfortable working in a dynamic, evolving environment
Collaboration: Skilled at bringing diverse groups together and fostering alignment
Attention to Detail: Ensures accuracy and thoroughness in documentation and reporting
Initiative: Takes ownership of tasks and identifies opportunities for improvement
Communication: Communicates clearly and effectively across diverse teams and levels
#LI-REMOTE
#LI-MH2
Development - Engineering - GRC
/
Mid Level
/
Remote
The Impact of a Associate Program Manager at Coupa:
Reporting directly to the Senior Director of Governance, Risk, and Compliance (GRC), the Associate Program Manager is a pivotal role that combines operational leadership with project and program management support. This role will help organize the team, improve alignment, and maintain focus on key strategic and operational goals. It requires strong organizational skills, the ability to "herd cats," and a proactive approach to streamlining team workflows and communication.
The ideal candidate will thrive in a fast-paced, high-impact environment, demonstrating the flexibility to manage multiple priorities while supporting the team’s evolving needs. As the team becomes more mature, this role offers opportunities for expanded authority and leadership.
What You'll Do:Team Operations and Organization:
Organize and maintain team data, Confluence pages, websites, and project documentation
Develop and refine templates, workflows, and tools (e.g., Asana) to improve project efficiency and governance
Establish standardized processes for tracking, documenting, and sharing key team information
Program Management Support:
Coordinate and support the execution of projects and programs, ensuring deadlines and milestones are met
Lead select projects, taking ownership of their execution while coordinating with team members and stakeholders
Monitor project performance, risks, and issues, escalating concerns as needed
Alignment and Communication:
Keep the team aligned with priorities and ensure updates are shared effectively across all members
Act as a point of contact for cross-functional communication, fostering collaboration with IT, HR, and other departments
Develop and manage a communications plan to share updates, performance metrics, and roadmap progress with stakeholders
Roadmap and Performance Management:
Maintain and update the team roadmap to ensure alignment with organizational goals
Monitor team capacity and performance, reporting on metrics and progress to the Senior Director
Create dashboards and reports to track goals, performance, and project milestones
Process Improvement and Change Management:
Identify inefficiencies in current team workflows and recommend solutions to streamline operations
Help the team adapt to new tools, processes, or organizational changes, ensuring smooth transitions and adoption
Documentation and Knowledge Sharing:
Document processes, decisions, and learnings to ensure long-term knowledge retention
Create and maintain resources to onboard new team members and enhance team knowledge-sharing
What You Will Bring to Coupa:
Bachelor’s degree in business administration, project management, or a related field (or equivalent experience)
3 years of experience in team operations, project/program management, or a similar role
Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms (e.g., Confluence, Slack)
Strong organizational skills with the ability to manage competing priorities and deadlines
Excellent written and verbal communication skills to drive alignment and transparency
Experience developing reports and dashboards for performance tracking is a plus
A proactive, problem-solving mindset with the ability to work independently and collaboratively
Desired Skills:
Adaptability: Comfortable working in a dynamic, evolving environment
Collaboration: Skilled at bringing diverse groups together and fostering alignment
Attention to Detail: Ensures accuracy and thoroughness in documentation and reporting
Initiative: Takes ownership of tasks and identifies opportunities for improvement
Communication: Communicates clearly and effectively across diverse teams and levels
#LI-REMOTE
#LI-MH2