Office Coordinator Mental Health

Courage to Connect Mental Health Center is an outpatient practice seeking a full-time Office Coordinator to join our growing organization in our Glenview office. This position will have multiple front-end responsibilities and must have a warm, welcoming and energetic manner. We are looking for the right fit to join our office staff.

Office Coordinator responsibilities will include:

• Greets all clients who enter the practice; set an excellent first impression.
• Answers incoming calls in a warm and welcoming manner.
• Respond to emails quickly
• Maintains neat and orderly reception area, therapy rooms and cleanliness throughout office
• Handle intake calls, schedules intake/first time appointments for four departments
• Communicate intake information to new patients; verifying the accuracy of demographics, capture insurance details, send out intake forms and practice information in a timely manner.
• Enter new patient details into our EMR System.
• Call and collect payments for appointments during office hours.
• Opens practice in the morning and set rooms and refreshment area for the day.
• Performs administration duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment.
• Manages inventory levels and orders supplies for all locations
• Manages internal communication for newsletters, company updates and external updates.
• Provide Weekly and Monthly Reports to leadership team
• Manage external communication to referral sources including but not limited to sending out quarterly newsletters, service announcements, etc.
• Order business cards, thank you cards, office swag etc.
• Connect with referral sources in the community to increase new patient referrals and build upon Courage to Connects excellent community reputation.

Office Coordinator Requirements:

• Bachelors Degree Required
• 1-2 years of administration or intake coordinator experience
• Excellent written and verbal communication skills
• Professionalism
• Great organization skills and detail oriented
• Ability to multi-task in a fast-paced environment; handle high volume of phone calls and emails daily.
• Comfortable and knowledgeable with computers.
• Passion for Mental Health
• Team Oriented- Ability to motivate and work well with others.

Office Coordinator Benefits:

Courage to Connect offers our full-time employees a competitive compensation package, including:

• Health Insurance Group Policy
• Dental, Vision Plans Available
• 401K with company match
• Paid Time Off (Holiday & Vacation)
• Great Team Environment
• Supportive and collaborative culture

Intake Coordinator - Full-time | In-person | M-F

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Glenview, IL 60025 (Required)

Work Location: In person

Salary : $20 - $23