Job title : Air Agent
Company : Expeditors
Job description : Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they’re chances to grow, do what you love and build a career with us! Job Description Tasks and Duties
This section lists job-specific tasks and duties that are completed on a regular basis by the employee as noted in the Air Import Operational Performance Standards. This list may be edited to the specific job role.
- Receive documents
- Prepare shipments
- Route shipments
- Manage freight receipt
- Process shipments
- Monitor shipments
Physical Demands
This section lists physical demands required of this job and may be edited to the specific job role.
Use of standard office equipment – computer with keyboard and mouse, phone, fax / copy / scan machine, etc.Write with pencil / pen / markerFunctions performed primarily while seated at deskWHAT WE EXPECT FROM YOU : This section lists the core business-critical performance expectations applicable to all Expeditors employees, regardless of position, and should not be edited.
Exceptional Customer Service : Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction.Job Execution : Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies / procedures and code of business conduct and with government regulations.Reliability : Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.Collaboration : Displays a willingness to accomplish not only his / her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and / or customers.Communication : Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.Culture : Exhibits and promotes the company’s 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.Personal Growth and Development : Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year.Qualifications WHAT QUALIFICATIONS YOU BRING TO US : This section lists desired qualifications for the job and may be edited to the specific job role.
Global logistics industry knowledgeGood computer skills (e.g., MS Excel, MS Word)Fluent in EnglishAdditional Information
Exceptional Customer Service : Exceeds customer expectations by anticipating, understanding and meeting needs.Job Execution : Consistently completes quality work that matches job expectations.Reliability : Consistently meets deadlines.Collaboration : Displays a willingness to accomplish not only his / her own job responsibilities.Communication : Effectively listens to others and communicates in a professional manner.Culture : Exhibits and promotes the company’s 10 cultural attributes.Personal Growth and Development : Participates in training within the company’s guidelines.Expeditors offers excellent benefits :
Paid Vacation, Holiday, Sick TimeHealth Plan : MedicalEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusExpected salary :
Location : Santo Domingo
Job posting date : Sun, 10 Nov 2024 23 : 27 : 33 GMT
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