What are the responsibilities and job description for the General Sales Manager position at Course?
As a General Sales Manager, the role will be responsible for driving sales performance to ensure the sales team meets and exceeds company expectations. Represent as a role model to excel an outstanding guest experience, work with the General Store Manager and lead sales initiatives. Co-lead exceptional guest in-store experience with results driven mind-set to coach and train the sales team on performance of standard KPIs to lead sales targets.
Commitment Responsibilities of the role:
- Increase profitability and customer loyalty to ensure the performance of KPI’s and company standards meets and exceeds expectations.
- Serve as manager on duty in the absence of General Store Manager such as facilitating departmental goals – daily and weekly meetings, performance improvement plans, timekeeping, transfers, promotions, corrective actions.
- Co-Lead KPI’s to meet sales targets, gross margin, net promoter score and sales per hour.
- Maintain knowledge of company products, store procedures and promotions – including compliance.
- Interacting with guests to positively impact the sales process to ensure guest satisfaction.
- Stay informed on market trends, environment, and competitive marketplace.
- Ensures and performs the deployment of company standards – execute leadership to drive a positive working environment, build a strong and rewarding culture.
- Actively participate in meetings, trainings, and education.
- Coach and develop associates with continuous training to increase improvement to overall sales portfolio.
Qualifications:
- Associate degree, Business Administration, Preferred or a combination of related – Store Operations or Equivalent work experience.
- Understanding of incentive and commission-based environment.
- Effective and efficient time management, organization skills, attention to details, verbal and written communication skills.
- Ability to change to meet demands of the business.
- Ability to work extended hours and weekends to support store operations.
All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Equal Employment Opportunity Employer.
