What are the responsibilities and job description for the Solutions Sales Specialist position at Courser?
Job Description
Job Description
Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Solutions Specialist
We are seeking a motivated Solutions Specialist to join our team. This role involves actively engaging with prospective and existing clients, managing sales territories, and generating revenue through field-based sales activities. The ideal candidate will have excellent communication skills, a strong understanding of the sales process, and the ability to build and maintain long-term relationships with clients.
Key Responsibilities :
- Customer Needs Assessment : Engage with customers to understand their specific needs, challenges, and goals, gathering requirements that will inform the solution recommendation.
- Solution Recommendation and Design : Develop customized solutions that meet client needs, drawing on product knowledge and technical expertise. Present and demonstrate solutions effectively, addressing any technical concerns.
- Product Expertise : Maintain in-depth knowledge of the company’s products and services, as well as industry trends, in order to provide clients with the most relevant and innovative solutions.
- Customer Demonstrations and Training : Conduct product demonstrations and training sessions for clients, showcasing features, benefits, and best practices to ensure successful adoption and usage.
- Collaboration with Internal Teams : Work closely with product development, marketing, and customer support teams to communicate client feedback and influence product enhancements.
- Documentation and Reporting : Create and maintain detailed documentation for proposed solutions, including technical specifications, implementation plans, and pricing.
- Post-Sales Support : Provide support to clients after the sale, ensuring successful deployment and addressing any issues that arise, working to foster long-term relationships and client satisfaction.
- Continuous Learning : Stay up-to-date with new product releases, technology trends, and industry best practices, incorporating these insights into solutions
Key Qualifications :
Preferred Experience :
What we do for you
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
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