Advocate Supervisor

Court Appointed Special Advocates (CASA) provides a powerful voice and a meaningful connection for children who have experienced abuse, neglect, and abandonment.

Please include a cover letter and resume with your application.

Description:

The Advocate Supervisor will motivate, empower, guide, and supervise CASA volunteers as they advocate in the best interest of abused and neglected children in Orange County. This position will work directly with the Juvenile Court and Social Services Agency in support of CASA’s mission.

Responsibilities:

• Provide support and supervision for approximately 40 volunteers in their role as child advocates through a minimum of monthly phone or in-person contact and at least twice yearly face-to-face conferencing.
• Supervise assigned volunteers in day-to-day case management.
• Maintain case files and reports to ensure timelines and accuracy.
• Coach volunteers on efforts to establish a mentoring relationship with assigned youth.
• Support volunteers in identifying areas of advocacy that are needed in the child’s life.
• Assist volunteers in the development of advocacy goals for the child.
• Assist volunteers with the preparation of reports for the Juvenile Court, to include the development of recommendations supporting the well-being of the child.
• Provide ongoing case support for volunteers, to include attendance at court hearings and/or case meetings.
• Serve as liaison with social workers, attorneys, care providers, court professionals and others.
• Coach volunteers on navigating the child welfare system and developing collaborative relationships with professionals involved in the case.
• Provide ongoing guidance to volunteers, to assist them in fulfilling their roles and responsibilities in accordance with CASA guidelines and regulations.
• Participate in screening of potential volunteers.
• Collaborate and/or present in training of CASA volunteers.
• Engage in retention efforts with the minimum goal of each volunteer completing their 2-year volunteer commitment.
• Maintain accurate and timely documentation of volunteer performance.
• Document case activities using a computer database and upload relevant files.
• Attend staff and advocate supervisor team meetings.
• Complete 12 hours of continuing education annually.
• Complete other projects and program tasks as assigned.

Qualifications:

• Undergraduate degree in related field (sociology, psychology, human services, etc.) or commensurate experience.
• Leadership experience in a professional or volunteer role.
• Excellent written and oral communication skills.
• Strong technology skills to include Google Apps for Work, Microsoft Office, and general database experience.
• Valid California driver's license and current car insurance.

Preferred Qualifications:

• Bilingual English/Spanish strongly preferred.
• Knowledge of child abuse and the child welfare system and/or experience in volunteer management.
• Knowledge of community services addressing the needs of at risk children and families.
• Experience with or willingness to engage in public speaking.

Benefits:

The rewards of joining CASA are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

• Healthcare/vision/dental insurance
• 403B w/ employer match
• Employee Assistance Program
• $25k Basic Life and D&D Policy
• Career development opportunities
• Generous time off package
• Team activities

Equal Employment Opportunity Policy:

CASA OC is an equal opportunity employer and makes employment decisions on the basis of merit. CASA OC prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. CASA OC also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

CASA OC is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in CASA OC’s operations and prohibits unlawful discrimination by any employee of CASA OC, including supervisors and coworkers. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Any employee who violates this policy and CASA OC’s commitment to equal employment opportunities will be subject to disciplinary action, up to and including termination of employment.

If an employee believes that the employee has been subjected to any form of unlawful discrimination, the employee should immediately notify the employee’s supervisor, Human Resources, or any member of management.

Job Type: Full-time

Pay: $28.33 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Orange, CA 92868