What are the responsibilities and job description for the Receptionist - Full Time Position position at Courtesy Automotive Center?
Receptionist
We are in search of an outgoing and friendly individual to join our team as a Receptionist. The Receptionist will play a key role in driving sales and providing exceptional customer service to our clients. This is a full-time position only.
Responsibilities:
- Providing exceptional customer service and ensuring the overall satisfaction of guests during their visit
- Act as a point of contact for guests, assisting with inquiries, requests, and issues that may arise.
- Greeting guests upon arrival and providing a warm welcome
- Providing information on dealership amenities and services
- Addressing guest complaints or concerns in a timely and professional manner
- Anticipating guest needs and proactively offering assistance or recommendations
- Operate phone system to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Maintaining a neat and organized workspace, including the concierge desk and lobby area
- Collaborating with other staff to ensure a seamless guest experience
Qualifications:
-High school diploma or equivalent
-Excellent communication and interpersonal skills
-Strong attention to detail
-Previous experience in customer service is preferred
-Ability to work flexible hours, including nights and weekends is required
Pay:
-This position is paid an hourly rate
We offer the following benefits to our employees:
-Medical
-Dental
-Vision
-Voluntary Life/Accident
-401K
-Paid Vacation
Must have and maintain a clean driving record. To be considered for employment, release of such information will be required.
