What are the responsibilities and job description for the Cafe Associate position at Courtesy Automotive Group?
Position: Café Associate
Employment: Full-time, part-time, hourly
Location: Phoenix, AZ
Start Date: ASAP
About Us:
Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.
Position Overview:
Courtesy Chevrolet, a Courtesy Automotive Group dealership, is seeking a friendly, customer-focused individual to join our team as a Cafe Associate. In this role, you will be responsible for providing exceptional customer service, preparing and serving a variety of beverages and food items, and maintaining a clean and inviting cafe environment. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Greet customers warmly and respectfully, addressing any inquiries and providing assistance as needed.
- Take customer orders accurately and efficiently, utilizing our point-of-sale system.
- Prepare and serve a variety of beverages, including coffee, tea, smoothies, and specialty drinks, according to established recipes and quality standards.
- Prepare and serve food items such as sandwiches, pastries, and salads, ensuring freshness and presentation.
- Maintain cleanliness and organization of the cafe area, including counters, equipment, and seating areas.
- Restock supplies as needed, including food items, cups, lids, and condiments.
- Follow all health and safety regulations, including proper food handling and sanitation procedures.
- Collaborate with team members to ensure smooth operations and excellent customer service.
- Assist with opening and closing duties, including cash handling and cleaning tasks.
- Continuously strive to enhance the customer experience by providing personalized service and anticipating needs.
Qualifications:
- Previous experience in customer service or food service preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and cleanliness.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic math skills for handling cash transactions and making changes.
- Knowledge of coffee and espresso beverages is a plus.
- Valid driver's license and clean driving record.
- Willing to submit to a per-employment drug screen and background check.
What We Have To Offer:
- Competitive compensation.
- PTO and sick time.
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company-sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
Apply With Us
If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today.
Courtesy Automotive Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. We are committed to fostering an inclusive workplace where all individuals are valued, respected, and provided with equal growth opportunities, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.