What are the responsibilities and job description for the Internet Sales Associate position at Courtesy Automotive Group?
Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.
Courtesy Nissan is seeking an Automotive Internet Sales Associate to join our team. You will be an integral part of our sales team, responsible for driving online sales and customer engagement, responding to inquiries from online leads, providing personalized assistance, and guiding potential customers through the digital purchasing process. This role requires strong communication skills, a customer centric approach, and a deep understanding of automotive products and services. Responsibilities include, but are not limited to the following below, as well as other responsibilities as needed.
Key Responsibilities:
- Perform online sales activities to achieve automotive sales objectives.
- Identify and contact potential customers for vehicle purchase opportunities.
- Schedule daily customer appointments (phone, text, email) and make Courtesy vehicle product presentations.
- Update customer database with contact details and interest information from prospective customers.
- Perform daily tasks based on assigned work plan from your supervisor.
- Maintain profitable and productive relationships with customers in reviews and customer evaluations.
- Maintain up-to-date knowledge about product information and promotions.
- Attending sales training and educational programs for professional development.
- Communicate with customers through phone, e-mails, chats and personal visits.
- Respond to customer queries promptly and professionally.
- Work independently or in a team to achieve monthly sales quota.
- Provide excellent services and ensure customer satisfaction.
- Develop sales strategies with your Sales Managers and determine sales goals.
Qualifications:
- Must be 18 years of age or older.
- High school diploma.
- Be able to work outside and inside, safely operate/drive cars, trucks and vans, and has light duty work replacing tags.
- Ability to always remain professional and courteous with customers.
- Must be available to work 7-5 weekly with some Saturdays, Holidays and weekends.
- Strong verbal and written communication skills.
- Some Automotive sales knowledge helpful, but NOT required.
- Willing to submit to pre-employment drug screen and background check.
- Valid drivers license and clean driving record.
What We Have To Offer:
- Competitive compensation and uncapped commission.
- PTO and sick time.
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
Apply With Us:
If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Our interview process includes a background check, drug screening, and a driving record review. Be a part of a winning team and outstanding culture, apply with us today.
