What are the responsibilities and job description for the Title Clerk - DMV/Wholesale position at Courtesy Automotive Group?
- Process vehicle title transfers in a timely manner to avoid DMV fees and/or penalties, including but not limited to, completing title applications, verifying ownership documentation, and ensuring compliance with state and federal regulations.
- Review and verify accuracy of title documents, ensuring all necessary information is complete and correct for all sold vehicles and trades by breaking down deals for the sales.
- Making timely payoffs for trades to insure receiving the titles and following up on receiving the titles once paid off.
- Coordinate with internal departments and external agencies to resolve title-related issues and discrepancies.
- Maintain organized and up-to-date records of all title transactions, including digital and physical files.
- Communicate effectively with clients, vendors, and internal stakeholders to provide status updates and address inquiries related to title processing.
- Stay informed about changes in title laws, regulations, and industry best practices to ensure compliance and accuracy in title processing procedures.
- Assist with other administrative tasks and projects such as responding to and negating toll/parking violation notices.
- Maintaining clean and accurate schedules associated with your duties.
- Assisting with wholesale payments as needed and dealer trade MSO reciprocations
- Experience with CDK preferred.
- Experience with DMVDesk (Vitu) preferred.
- Previous experience in a title clerk or similar role preferred.
- Strong understanding of vehicle title regulations and procedures.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and title management software.
- Excellent attention to detail and strong organizational skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaborate effectively with team members.
- Commitment to providing exceptional customer service.
- Willing to submit to pre-employment drug screen and background check.
- Valid driver's license and clean driving record.
What We Have To Offer:
- Competitive compensation.
- PTO and sick time.
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism
Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients.
Courtesy Automotive Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. We committed to fostering an inclusive workplace where all individuals are valued, respected, and provided with equal opportunities for growth, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
