What are the responsibilities and job description for the Courthouse 5 BC is hiring: Library Assistant, casual on-call - Lower Mainland in position at Courthouse 5 BC?

Library Assistant, casual on-call - Lower Mainland

Position Status : Casual, on-call

Hourly Rate : $25.85 per hour

About Courthouse Libraries BC

Courthouse Libraries BC (CLBC) is seeking casual, on-call Library Assistants for various locations in the Lower Mainland, including Abbotsford, Port Coquitlam, Surrey, and Chilliwack.

CLBC is a province-wide independent not-for-profit society. Our vision is that everyone in BC has ready access to the legal information and resources they need. CLBC provides the legal community and public with legal resources, librarian expertise, and informed referrals to help people research and manage their legal issues.

We are looking for team members to provide the best client support possible in a welcoming and inclusive environment in our libraries. You will support the day-to-day functioning and maintenance of the library and be part of our province-wide Frontline Services team that serves clients throughout the province.

We are looking to increase our casual pool of library assistants. Please indicate in your cover letter which location or locations you are interested in working at.

Locations include Abbotsford, Port Coquitlam, Surrey, and Chilliwack. Working hours in :

Abbotsford are Monday to Friday from 8 : 30 am to 4 pm
Surrey and Chilliwack are once a week from 8 : 30 am to 4 pm
Port Coquitlam are a few hours, once a month

We offer a supportive workplace, where we value diversity and work-life balance. You will be scheduled for casual shifts as required.

What You’ll Be Doing

Serving the legal community and general public

Providing the best customer support possible

Providing basic legal information and referral assistance

Working within a collaborative team in person and virtually via Zoom, MS Teams, etc.

Representing CLBC in a professional environment

Contributing to the day-to-day operation and maintenance of the library (tidying library, cleaning print collection, sanitizing IT equipment, receiving and sending mail, etc.)

Providing document delivery, circulation, shelving duties, and processing of library materials, maintaining client accounts (depending on the location)

Providing administrative support such as entering daily statistics

Handling point of sale and cash transactions in the full-time locations

What You’ll Need

Available to take shifts during working hours (Monday to Friday, 8 : 30 am - 4 : 30 pm)

Completion of Grade 12

Excellent interpersonal and customer service skills

Previous experience serving the public

Ability to set boundaries, use good judgment, and willingness to ask for assistance and team support

Ability to balance differing audiences and services

Ability to use or learn to use electronic products and tools, such as Office 365 and library databases

Interest in providing access to justice for all members of our community and a desire to incorporate anti-racism, equity, diversity, and inclusion practices in your work

CLBC believes that a diverse team is necessary to do a good job of serving a diverse public. Lived experience as a member of an equity-seeking group is a preferred attribute.

Please attach a cover letter to your resume stating how you meet the requirements of the position, which location or locations you are interested in applying for, and your availability (hours / days of the week).

Applications will be accepted until positions are filled.

Successful Candidates

If you are selected during this process, you will be required to :

participate in an in-person, video, and / or telephone interview(s)

complete a satisfactory reference check and criminal records check

CLBC’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and CLBC deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

CLBC is committed to building a skilled, diverse workforce reflective of Canadian Society, working together in an environment of equity, inclusion, and respect. Persons from equity-seeking groups are encouraged to self-declare.

We thank all who apply and only those selected for an interview will be contacted.

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Salary : $26

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