What are the responsibilities and job description for the Field Service Technician- HVAC position at Courtney Group LLC?
The HVAC Service Technician will support our clients location in Holbrook, AZ. A company vehicle along with all expenses are provided. Hours on site are 1/2 day on Monday (afternoon), full time Wednesday - Thursday (8a.m. - 4p.m.), and 1/2 day on Friday (morning). If Holbrook is too far to commute home daily hotel accommodations will be provided along with meal per diem during the week. No weekend work required however will be on call. In addition to vehicle and travel expenses additional supplies provided include; computer, phone, and office suppliers as needed. This is a direct hire position with full benefits.
Our client, a global manufacturer of semi-custom HVAC products and a market leader across North America. They are dedicated to offering their customers the most reliable, technologically advanced and energy efficient products the industry has ever seen, and they combine that with a revolutionary internet-based remote monitoring technology.
Essential Functions:
The HVAC Service Technician will be the company’s expert in-charge on the job-site, responsible for performing Repair work / Preventative Maintenance on world class HVAC equipment. 100% on the job training of the product provided.
Technical Duties:
- Validate / update the end user contact information on file upon arrival at the job-site
- Conduct on-site equipment Start-up / repair work / Preventative Maintenance
- Inspect the equipment and make minor changes as required
- Prepare Start-up Report document for submission to the manufacturer, external sales representative company and the installing contractor
- Collect equipment operational and site data, photograph the installation site and equipment, and document them using a collaborative mobile application provided by the company
- Provide training to the on-site maintenance personnel
- Support to customers via telephone one week in a month
- Provide remote troubleshooting service on the equipment during non-site hours, when required
- Communicate and seek support from Service Managers to obtain technical advice and resolve challenges on job-site
Knowledge, Skills and Abilities:
a. Must have broad spectrum of knowledge in commercial HVAC, energy recovery, and heat transfer products
b. Demonstrated skills in electrical controls will be preferred
c. Ability to use basic hand tools
- Ability to travel on overnight trips on a regular basis
- Ability to accept assignments on notice as short as 1-2 weeks and work within strict deadlines
- Ability and willingness to learn and develop new skills, processes, and concepts for career development within the company
- Able to juggle multiple priorities at same time without being overwhelmed
e. Can innovate solutions to problems and present feasible alternatives in the face of obstacles
f. Knowledge of computer applications: Microsoft Office, Internet, and any ERP program
g. Has excellent communication skills – both written, verbal and presenting to senior leadership
h. Demonstrates the ability to work as part of a multidisciplinary team locally and remotely
Qualifications:
- Diploma; HVAC or Refrigeration; or Building Systems Engineering Diploma
- Min. 2 yrs. of HVAC and Control Systems experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
- 1-2 years experience with refrigeration
- Must have EPA Universal certificate/license
- Must have a valid driver's license and a clean abstract
Salaried position with full benefits, paid vacation time, and $10K annual bonus.
Salary : $85,000 - $95,000