What are the responsibilities and job description for the Customer Service Representative position at Courtyard Akron Stow?
As a Bistro Attendant at Courtyard Akron Stow, you will be responsible for delivering outstanding hospitality to our guests, exceeding their expectations through personalized service.
Key Responsibilities
- Assist guests with their dining needs, taking pride in providing accurate orders and attentive service.
- Clean and maintain the dining area, ensuring it remains inviting and well-stocked throughout shifts.
- Process transactions accurately and efficiently, using the Point-of-Sale system to manage orders and payments.
- Foster positive relationships with colleagues, leveraging teamwork to create a seamless guest experience.
Essential Skills
- An unwavering commitment to providing exceptional customer service.
- The ability to remain composed under pressure, handling challenging situations with professionalism and poise.
- A keen eye for detail, ensuring accuracy in all aspects of job duties.
- Effective communication skills, enabling clear and concise interaction with guests and colleagues alike.