What are the responsibilities and job description for the Hospitality Host position at Courtyard Akron Stow?
The Bistro Attendant role at Courtyard Akron Stow requires an individual who can provide exceptional customer service, ensuring a welcoming and efficient experience for guests.
Responsibilities
- Approach interactions with guests and colleagues in a friendly, courteous, and attentive manner.
- Maintain regular attendance according to hotel standards, adapting to varying schedules as needed.
- Adhere to high standards of personal appearance and grooming, including wearing the proper uniform and name tag while working.
- Embody Aimbridge Hospitality's standards and regulations to foster a safe and efficient work environment.
- Provide warm, friendly, and professional service to guests with all food and beverage requirements.
Additional Duties
- Clear, clean, and reset tables as necessary.
- Prepare buffet stations for food setup, ensuring adequate supplies of silverware, plates, and glassware.
- Accommodate special requests from guests or offer suitable alternatives.
- Familiarize yourself with the Point-of-Sale system.
- Greet and seat guests promptly at designated tables.
Knowledge Requirements
- A thorough understanding of menu standards regarding cleanliness and presentation.
- The ability to answer telephones according to established standards.
- Familiarity with room service standards and menus.
- A comprehensive knowledge of current specials across applicable departments.
