What are the responsibilities and job description for the Guest Service Specialist - Housekeeping position at Courtyard By Marriot, Lake Placid?
About Us
Courtyard By Marriott, Lake Placid values its reputation for delivering exceptional guest service. As a leader in hospitality, we strive to create lasting impressions that inspire loyalty and repeat business.
As a Room Attendant, you will play a vital role in ensuring our guests feel welcome and comfortable during their stay. Your attention to detail and dedication to excellence will make all the difference in creating unforgettable memories for our guests.
About the Job
We are seeking a highly organized and detail-oriented individual to join our housekeeping team as a Room Preparation Coordinator. In this role, you will be responsible for preparing guest rooms to the highest standard, ensuring every aspect of the room meets our high standards.
Your Responsibilities
- Prepare guest rooms to the highest standard, including changing linens, making beds, and replenishing bathroom amenities.
- Restock cleaning supplies and maintain a clean and organized housekeeping area.
- Collaborate with the front desk team to ensure seamless communication and timely preparation of rooms.
- Address any guest queries or concerns in a prompt and courteous manner.
Requirements
- A keen eye for detail and a commitment to excellence.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexible working hours, including evenings and weekends.