What are the responsibilities and job description for the Room Preparation Coordinator position at Courtyard By Marriot, Lake Placid?
About Us
Courtyard By Marriott, Lake Placid takes pride in its commitment to excellence in guest service. As a leader in hospitality, we strive to create lasting impressions that inspire loyalty and repeat business.
As a Housekeeping Associate, you will be an integral part of our hotel's housekeeping team. Your warm smile and welcoming demeanor will set the tone for an unforgettable guest experience.
About the Job
We are seeking a dedicated and customer-focused individual to join our housekeeping team as a Guest Service Specialist - Housekeeping. In this role, you will be responsible for ensuring every guest room is clean and well-appointed, exceeding our guests' expectations.
Your Responsibilities
- Thoroughly clean and prepare guest rooms, including changing linens, replenishing towels, and restocking bathroom amenities.
- Address any guest queries or concerns in a prompt and courteous manner.
- Collaborate with the front desk team to resolve any issues or concerns.
- Maintain a clean and organized housekeeping area.
Requirements
- Excellent communication and interpersonal skills.
- Able to work effectively under pressure and handle multiple tasks simultaneously.
- Flexible working hours, including evenings and weekends.
- A keen eye for detail and a commitment to quality.
