What are the responsibilities and job description for the Front Desk Clerk position at Courtyard by Marriott Bradenton Riverfront?
Apply in person!!!
We at the Courtyard by Marriott in Bradenton Riverfront believe heartfelt, customer service make people's lives better. Especially the people who work here. We are one of the top hotels in Bradenton, FL located on Manatee River.
We are accepting applications to join our team as a FRONT DESK CLERK, and we are hiring for both day shift (7am-3pm) and evening shift (3pm-11pm).
Our Front Desk Clerk position provides our guests with a positive first and last impression as both greeters of new guests and well-wishes to departing ones. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our mission.
Daily Activities of our Front Desk Clerks include:
- Welcome guests, register them, assist them in a welcoming and friendly way, and immediately solve any encountered challenges in a way that exceeds their expectations.
- Inform the guest about the property and its amenities in detail.
- Answer phones in a professional, yet friendly manner and assist guest needs as they arise.
- Anticipate the needs of guests in a friendly and professional manner.
- Manage busy times with grace under pressure and remain professional and courteous when interacting with guests.
Skills needed for a successful Front Desk Clerk:
- Experience at a Hotel Front Desk preferred.
- Excellent communication, interpersonal and organizational skills.
- Good listener who responds to guest with "It would be my pleasure to help" or "I will look into this for you right away."
- Ability to stand for continuous periods of time.
- Ability to work a flexible schedule, including weekends and holidays (nights may be included).
Apply in person and submit your resume for immediate consideration. We are a smoke-free and drug-free workplace. Must be able to pass a background check.
Courtyard by Marriott Bradenton Riverfront is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
